VP, Managed Service Provider (MSP) Global Partners

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce® and AWS partner. In 2005, Rimini Street reinvented enterprise software support to deliver a better support experience and drive significant savings on total maintenance costs. Today, the Company delivers superior service experiences, at scale, centered on client success to enable enterprise software licensees to extract more value from their enterprise software investments, invest in innovation, create competitive advantage and enable growth. Over 5,500 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries have leveraged Rimini Street as their trusted provider for support and managed service solutions.

We are actively seeking a VP, Managed Service Provider (MSP) Global Partners. This position is remote and may be based in any major city in North America. Travel expectation is 50%+ to key territories.

Position Summary

Our VP, MSP Global Partners will bring their strategic vision and innovative approach to build a global MSP partner alliance program for Rimini Street. Reporting to the SVP, Global Partners, Alliances & Channels.   We are seeking a dynamic and strategic sales leader to serve as our VP, MSP Sales. This pivotal role will be responsible for driving the growth and success of our MSP partner ecosystem on a global scale. The VP, MSP Global Partners will play a key role in developing, driving and building an ecosystem of MSP partners that deliver value to our customers.

Key Responsibilities

• Strategic Leadership: Develop and execute a global strategy for expanding and engaging our MSP partner networks. This involves identifying target markets, setting partner criteria, and establishing key performance indicators to gauge success.
• Partner Engagement: Cultivate deep, trust-based relationships with MSP partners, acting as a strategic advisor. Work closely with partners to align Rimini Street’s solutions with their offerings, driving mutual growth and success.
• Program Innovation: Collaborate with the MSP Program leaders to implement MSP partner programs. This includes creating sales and marketing resources, delivering training and certification programs, and supporting joint go-to-market strategies.
• Team Leadership: Lead and inspire a global team of MSP partner managers and enablement professionals. Provide mentorship, guidance, and support to enable the team to achieve their goals and deliver exceptional results.
• Performance Management: Define, monitor, and optimize key performance metrics for the MSP and MSSP partner programs. Regularly review progress, make data-driven decisions, and drive continuous improvement.
• Cross-functional Collaboration: Work closely with internal teams across sales, marketing, product management, and engineering to ensure alignment on partner strategies, drive joint initiatives, and maximize the impact of our partner ecosystem.  Collaborate closely with the Revenue Leadership Team to propel revenue growth, broaden market presence, and enhance customer satisfaction through strategic partnerships with these key companies. 
• Thought Leadership: Represent Rimini Street as a thought leader in the MSP partner communities.  Participate in industry events, conferences, and forums to share insights and best practices, helping to shape the future of Rimini Street partnerships.

Minimum Skills & Qualification Requirements

Education

• Undergraduate degree or equivalent experience

Location

• Remote - Any major city in North America

Professional Experience

• 10-15 years of progressive sales management or partner management experience

Experience

• Experience building and managing partners, alliances and channels programs
• Strong ability to interact with and influence C-level executives and team members
• Demonstrable track record of success in strategic planning, owning sales targets and managing sales forecast
• Prior success selling into and building relationships with IT Services, Managed Services, Consulting, Systems Integrators or software firms
• Executive Experience: Proven leadership at the VP or Senior Director level in MSP partner leadership, preferably within a high-growth services, technical support company.
• Services/Support Expertise: Deep understanding of the enterprise software/services landscape, particularly within the MSP partner ecosystems.
• Inspirational Leadership: Ability to collaborate across functions and lead a high-performance team.
• Market Expertise: Experience with diverse customer segments (SMB, mid-market, enterprise) and new business growth, including partner acquisition.
• Team Management: Experience managing large, geographically dispersed teams.
• Lead Generation: Expertise in top-of-funnel and net new lead generation, especially in mid-market and enterprise accounts.
• Partner Relationships: Established executive relationships within national and regional partner communities.
• Technology Proficiency: Proficient in Salesforce and GTM technology stacks.
• Operational Excellence: Strong track record in operational excellence, driving productivity and ROl.
• Growth Focus: Experience in building and scaling partner bases, with a focus and scaling partner bases, with a focus on new market penetration.
• Distribution Knowledge: Understanding of distribution methodologies and partnership development for scaling and market entry.
• Team Building: Experience attracting and building high-performance teams in collaboration with HR.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 5,500 signed clients, including over 180 of the Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.