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Sales Solutions Advocate

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

United States

Offer summary

Qualifications:

Two years of relevant sales experience, High school diploma or equivalent, Excellent written and verbal communication skills, Evidence of exceeding sales metrics preferred, Experience in fast-paced sales environment preferred.

Key responsabilities:

Deliver personalized customer experiences
Achieve monthly sales goals and client satisfaction
Identify and address technology needs for customers
Leverage product knowledge for effective integration

C Spire Telecommunication Services Large http://www.cspire.com/

1001 - 5000 Employees

See more C Spire offers

Job description

Overview:

“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:

A relentless obsession to be the best in our industry
A winner mentality determined to outsmart and outdo competitors
A single-minded commitment to unbeatable customer experiences
An unapologetic passion for innovation and technology
An uncompromising drive toward continuous improvement
A steadfast devotion to doing the right thing the right way
A deep-seated dedication to accountability and ownership

Responsibilities:

Job Specific Responsibilities:

Sales Solution Advocates are responsible for consistently delivering differentiated and personalized customer experiences by executing various customer management techniques, and maintaining a maniacal focus on client satisfaction.
Sales Solution Advocates are responsible for achieving monthly sales goals and organizational customer satisfaction standards.
Sales Solution Advocates are also responsible identifying the diversified technology needs for current and potential customers, and leveraging extensive product knowledge in order to effectively integrate diversified technology offerings into consumers’ lives with amazing ease and effectiveness.

Qualifications:

EDUCATION / EXPERIENCE REQUIRED:

Two years of business or related work experience in a sales environment where sales goals were met or exceeded.
Must have a high school diploma or recognized equivalent.
Must have excellent written and oral interpersonal communication skills.
A reliable, high-speed internet connection is required.

EDUCATION / EXPERIENCE PREFERRED:

Evidence of individual metrics exceeded for sales and customer experience metrics.
Experience in sales via the phone or another fast-paced environment.
Four-year college degree.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

Telesales Representatives work in a distraction-free environment fielding inbound calls from current and potential customers.
Must be able to sit for long periods and use a computer keyboard and/or mouse while viewing a computer screen.
Must be able to work evenings and Saturdays.

Note: This is a brief description of the Telesales Representative’s responsibilities and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Rev. 8/2011