Technical Product Owner

Description

• Ack as the interface between business stakeholders and developers, translating business requirements into technical stories and tickets.
• Work with QA to create automation scripts, handle manual regression testing, and oversee user acceptance testing.
• Manage a backlog of support tickets and enhancement requests, turning them into technical tickets for developers.
• Break larger requests into epics and define related tasks.
• Oversee integrations with third-party systems (e.g., TMS, financial systems) and ensure smooth operation of proprietary systems.
• Use Jira to track and manage project tickets, bugs, and enhancements.
• Ensure tasks are appropriately scoped, defined, and assigned to relevant team members.
• Understand and become the subject matter expert for our key applications.
• Act as a liaison between stakeholders and development teams.
• Advocate for stakeholder needs throughout the development process.
• Develop business process workflows and designs in conjunction with stakeholders.
• Analyze, clarify, and validate business needs to ensure alignment with technical solutions.
• Review prototypes to ensure business understanding of any user interface changes.
• Craft detailed technical user stories based on product requirements.
• Define acceptance criteria and test user stories to ensure quality and completeness.
• Provide real-time business application support for production issues.
• Coordinate with cross-functional teams to troubleshoot and resolve issues.
• Ensure timely delivery of project commitments by working efficiently under aggressive deadlines.
• Participate in multiple concurrent projects, adjusting to changing priorities as needed.
• Support integrations between application systems and third-party software.

• Main Skills:

• 5+ years of experience as a Product Owner in an agile software environment.
• Experience with Jira for ticketing management and confluence for documentation.
• Knowledge of API and EDI, as well as formats such as XML, x12, JSON, or other file formats.
• Understanding system integrations is key, as the company interacts with various third-party applications (e.g., TMS systems, financial systems like Microsoft Dynamics, and Salesforce).
• Understanding of database schemas and ability to perform scripts to extract information for testing and troubleshooting.
• Experience with smoke testing.
• Experience working with integrations between application systems and third-party software.
• Familiarity with Postman for API testing.
• Experience with MySQL as a primary database.
• Experience with business process definition, systems implementation, and support.
• Ability to clearly communicate and present proposed technical solutions to both technical and business audiences.
• Familiarity with user acceptance testing (UAT).
• Familiarity with logistics and transportation management systems (TMS) is a bonus but not mandatory.

• Secondary Skills:
  These are additional skills that will help you succeed in this role. 
  • Strong desire to learn new applications at a detailed level and apply their expertise to meet business needs.
  • Experience working well in a matrix/cross-functional environment.
  • Ability to handle high levels of responsibility, be self-directed, and work independently and efficiently under aggressive deadlines.
  • High degree of creative ability, analytical and technical skills, and independent judgment.
  • Strong ability to work as a team member on complex projects, effectively interacting with technical and non-technical personnel within and across departments.
   
  Why you will love Lean Tech: 
   
  • Join a powerful tech workforce and help us change the world through technology
  • Professional development opportunities with international customers
  • Collaborative work environment
  • Career path and mentorship programs that will lead to new levels.
   
   
  Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.