Offer summary
Qualifications:
Minimum 5 years in technical program management, Bachelor's degree in related field, Professional certification like PMP preferred, Experience with large, complex global initiatives, Familiarity with Customer Service Software market desired.
Key responsabilities:
- Define and own go-to-market readiness plans
- Manage execution of product delivery programs
- Develop metrics to drive decision-making
- Collaborate across cross-functional teams globally
- Lead initiatives for process improvements