Offer summary
Qualifications:
Prior experience in customer service technical support role, Excellent analytical and problem-solving skills, Excellent verbal and written communication skills in English, Proficient in Microsoft Office products, SQL and relational database knowledge.
Key responsabilities:
- Troubleshoot data, reports, and tool issues.
- Conduct data investigations for corrections.
- Manage client-specific reporting requirements.
- Support global agency data delivery.
- Create internal/external user access to tools.