Offer summary
Qualifications:
Fluent in German (C2) and conversational English, Affinity for kitchen and household appliances, Excellent PC and Microsoft Office skills, Previous experience in customer service preferred, Located in Germany with suitable home office setup.Key responsabilities:
- Handle customer inquiries via phone, email, chat, and social media.
- Research causes during issue descriptions.
- Log all work steps in the database.
- Maintain a professional and friendly demeanor at all times.
- Ensure customer satisfaction through effective communication.
