TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services. The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. The robust solution facilitates seamless customer interaction and provides data-driven insights.
TrustYou's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible.
TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com
We trust you make an impact!
At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner’s mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy!
Position: Team Lead – Customer Data Platform (CDP)
Location of the role: Germany/Spain/Romania (Remote)
As a Team Lead – CDP at TrustYou, you’ll have the opportunity to apply your deep technical expertise, build and lead a team, all while being supported by experienced senior management.
At TrustYou, you'll shape a groundbreaking product and advance your career in an exciting industry. If you're ready to take the next step in your professional journey, we'd love to hear from you!
In your role, you will make an impact by…..Team Leadership: Build and lead a team to enhance our CDP product. Mentor team members and foster a culture of innovation and excellence.Product Ownership: Define the product vision and strategy. Drive the product roadmap aligned with business objectives and customer needs.Hands-on Development: Actively participate in coding and product development. Implement practical solutions with a professional and pragmatic approach.Strategic collaboration: Influence the future of customer data utilization in the hospitality industry. Contribute to high-level decision-making and company strategy.Working with cutting-edge technologies in data management and automation.Leading the implementation of innovative features to enhance our CDP.
You are a perfect fit, if you have…Coding Skills: Proven ability to develop software applications. Experience in full-stack development with a focus on Node.js.Technical Expertise: Knowledge of Microsoft Azure and cloud-based solutions. Familiarity with Power BI Embedded for data visualization and analytics. Experience with low-code automation tools.Leadership Skills:Ability to build and lead high-performing technical teams.Experience managing projects from concept to completion.CDP Knowledge:Understanding of Customer Data Platforms and related technologies.Experience in data integration, warehousing, and analytics.Marketing Automation:Familiarity with tools like HubSpot, Mailchimp, etc.Understanding of audience segmentation and campaign management.Professional Mindset:Pragmatic approach to delivering high-quality solutions efficiently.Balance between innovative thinking and practical implementation.Agile Methodologies: Familiarity with Scrum, Kanban, and leading cross-functional teams.Collaborative Skills: Excellent English communication skills and teamwork abilities.Ambition: Desire to take on significant responsibility and grow into a senior leadership role.And most importantly, what's in it for you...Working in a global, divers, and collaborative team Flexible working hours allowing you the freedom to shape your work-lifeRemote-friendly environment and budget for home office equipment On-going career development, training, and coachingSix days for learning & development Celebrate in style at our team events (in-person and virtually) Social benefits and perks based on location
Why TrustYou?
Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.
P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
