Quality Control Specialist

Description

As a Quality Control (QC) Specialist, you have an opportunity to address the most pressing health and wellness needs in Native American communities. You will help develop work products to encourage behavioral wellness habits, promote clinical services, and report on BHWP communications activities. You will work alongside the communications team, senior leadership, BIE, Tribal leaders, and educators to create a lasting impact on the mental health and wellness of Native American students.

What We Do: You will be part of a new, exciting contract with the Bureau of Indian Education (BIE) to establish and run the Behavioral Health and Wellness Program (BHWP). The BIE BHWP provides culturally relevant, evidence-based, and trauma-informed behavioral health and wellness services for school staff, students, and families at all Bureau-funded institutions, including Bureau-operated schools, Tribally Controlled Schools, post-secondary institutions, and Tribal colleges and universities. 

Who We Are: Tribal Tech is a Native American, Woman-Owned Small Business providing professional services to federal, state, local, tribal, and private sector clients. Our mission is to empower communities and individuals with the knowledge and resources to achieve better health, security, and well-being. Tribal Tech was founded in 2010 to serve Native American communities, though we have expanded our reach into the National Security and Defense sectors over the years. Tribal Tech is named on the Inc. 5000 Fastest Growing Companies Hall of Fame.

Major Duties and Responsibilities:

• Help review and develop culturally appropriate Standard Operating Procedures, reports, presentations, social media posts, communication content, video scripts, blog posts, brochures, flyers, fact sheets, and other work products that support BHWP communications activities.
• Collaborate with the communications team to develop the BHWP brand identity.
• Support all quality assurance and quality control requirements and processes.
• Other duties as assigned.

Skills and Knowledge:

• Ability to organize and track documents as they go through the quality control process.
• Effective listening and communication skills across multiple teams and mediums.
• High-quality written work that demonstrates attention to detail and a grasp of large conceptual frameworks.
• Ability to summarize and convey information to a variety of audiences.
• Familiarity with the Associated Press (AP) stylebook.
• Advanced grammatical knowledge.
• Proven ability to form positive and effective relationships for results.
• Demonstrated problem-solving skills.
• Ability to generate new ideas and problem solve to identify unique and innovative ways to produce materials for communication activities.
• Flexible and able to adjust to a blooming work environment and evolving responsibilities.
• Advanced knowledge of Microsoft Office Suite (specifically Microsoft Word and PowerPoint), SharePoint, Smartsheet, Adobe Acrobat, Canva, and database management.
• Ability to work individually and collaboratively as a part of a team.
• Must be able to favorably complete a background investigation.

Education and Experience:

• Bachelor’s degree in English, Journalism, Communications, Media, or a related field with 2-5 years related experience.
• Previous work in Native American and Alaska Native communities highly desired.

The Tribal Tech Difference: What makes us different from other professional services companies? We have a diverse staff – 70% ethnic minority and 75% women. We have over a decade of experience serving Native American communities and the National Security and Defense sectors. Our headquarters is local to Washington, DC, and we have employees in 24 states, 76 cities, and internationally. At Tribal Tech, our focus is on positively impacting the communities we serve.

Our guiding principles are people, performance and partnership. These principles emphasize that our people are knowledgeable and passionate workers, empowered to provide solutions and deliver results. We measure our performance by setting high standards for ethics and quality with continuous overachievement. Partnership is at the forefront of Tribal Tech’s mission as we collaborate internally and externally to make a tangible impact on the communities we serve.

We want your work at Tribal Tech to be more than just a job. We want it to be an experience with rewarding opportunities, competitive pay, and fantastic benefits, including medical, dental, and vision, employer-paid life insurance, and employer-paid short-term and long-term disability.

DISCLAIMER: The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing needs and conditions.

Equal Opportunity Employer/Veterans/Disabled

Qualifications