At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
Welcome to Product Design at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey driven through Technology. Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can enable human-centered practices that inspire, innovate, and deliver elevated experiences for our customers and products.
In Store Technology, we are driven by a bold vision to create a store experience that is seamless, cutting-edge, and tailored to the needs of both our Athletes and Teammates. As part of this mission, you will be a key player on our Store Services & Experiences team. This team is dedicated to delivering exceptional technology that empowers Athletes to find the perfect services for their product and performance needs, while enabling our Teammates to efficiently manage and deliver a best-in-class service experience. From Golf lessons and fittings to Baseball/Softball training, Rock Wall climbing, and other equipment services, we cover every sport and category imaginable.
In this role, you will conduct research, design, and co-creation activities to help create the best experiences, joining us on an exciting journey to modernize our services technology. You'll be setting the vision for the future, driving innovation, and ensuring our services are positioned to meet the evolving needs of both Athletes and Teammates. If you're passionate about shaping the future of sports technology and delivering impactful, high-quality solutions, this is the place for you!
As a Product Designer I, you work closely with other product designers, product managers and software engineers to deliver product experiences rooted in human-centered principles that support strategic priorities. You are an active participant in the organization and delivery of high-quality products enabled through a lean product development process including:
Team Forming
As part of a balanced team, you invest in learning and collaborating with product managers, software engineering, and business partners. Team forming is an important aspect of aligning on your purpose, key strengths, agreements, and ceremonies.
Discovery
Your process is rooted in problem solving frameworks, where you leverage mixed-methods research to support identification and understanding of users (and systems), journeys, and top problems.
Experimentation
Learning is a critical part of your team culture, which allows you to create ways to validate the effectiveness of the experience pre-launch through experimentation, prototype testing, A/B testing, usability testing, and so forth.
Development
This is where everything comes together as your team commits to delivering an end-to-end experience. Product designers leverage Homefield, our in-house design system, to communicate and pair with software engineers throughout the development process.
Feedback
You relentlessly seek feedback from users through various channels, while understanding how to aggregate and activate this feedback in meaningful ways within your team.
Job Duties & Responsibilities
Strategy – How you understand and plan within a product team that solves customer problems and drives market impact
The Product Designer I supports one product team with a focus on learning and growing foundational-to-intermediate skills within product design. Under the supervision and guidance of a more senior product designer, the Product Designer I is responsible for:
Using evidence-based influencing skills
Execution – How you support and provide oversight to the design and delivery of solutions to our customers
The Product Designer I supports one product team with a focus on learning and growing foundational-to-intermediate skills within product design. Under the supervision and guidance of a more senior product designer, the Product Designer I is responsible for:
Conducting research discovery to define problems
Applying mixed methods research practices
Utilizing visual design principles applied to UI design
Demonstrating a customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf
Gathering feedback to inform behavioral trends
Monitoring metrics to understand usage trends
QUALIFICATIONS:
Candidates for this role should have:
Foundational understanding of Product Design
Strong written and verbal communication skills
Ability to collaborate with various peer groups (engineering, product management, etc.)
Ability to balance customer needs & business objectives
Strong deductive reasoning skills
Curious attitude and desire to learn
Customer-centric view into developing great product experiences and the ability to advocate on a customer’s behalf
Problem solving frameworks
Understanding of software development lifecycle
Knowledge of lean product management
Portfolio of work, demonstrating a human-centered design process
This is a fully remote position.
This role is not eligible for immigration sponsorship.
Targeted Pay Range: $67,100.00 - $109,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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