Job description

Elevate your career by joining Patrique Mercier Recruitment JP and become part of a leading Big Tech company located in the stunning surroundings of Greece! We are on the lookout for dedicated Danish-speaking customer service representatives to provide exceptional support while enjoying a fully paid relocation to this beautiful Mediterranean destination. In this exciting role, you will assist customers with their inquiries, ensuring a seamless experience with our innovative technology solutions. This is your chance to immerse yourself in a vibrant culture and work in a dynamic environment that promotes professional growth and development. If you are passionate about customer service and eager to embrace a new adventure in Greece, apply now and take the first step towards a rewarding career!

Responsibilities

Deliver outstanding customer support to Danish-speaking clients through various communication channels, including phone, email, and chat.
Efficiently resolve customer inquiries and issues to ensure satisfaction and loyalty.
Develop a comprehensive understanding of the company’s products and services to provide accurate information.
Document all customer interactions meticulously in the company’s CRM system.
Collaborate with team members and other departments to enhance service delivery and customer experience.
Participate in training and team meetings to continually improve your skills and competencies.
Proactively share insights and suggestions for improving customer service processes.

Requirements

Fluent in Danish, both written and spoken; proficiency in English is required.
Excellent communication and customer service skills.
Able to thrive in a fast-paced environment and manage multiple tasks effectively.
Strong analytical and problem-solving skills.
Prior experience in customer service or a related field is preferred.
Comfortable using CRM systems and customer communication tools.
A positive attitude, adaptability, and eagerness to learn and grow in a new cultural environment.

Benefits