Offer summary
Qualifications:
Fluent in German (spoken and written), Good knowledge of English required, Customer service experience preferred, Strong problem-solving skills, Ability to work in a fast-paced environment.Key responsabilities:
- Provide excellent customer service to German-speaking clients
- Handle customer inquiries via phone, email, and chat
- Swiftly resolve customer complaints and problems
- Update product knowledge for accurate information
- Collaborate with team members to enhance customer experience
