Dutch speaking customer service roles for shopping platform WAHA in Greece

Patrique Mercier Recruitment ES is thrilled to announce a fantastic opportunity for Dutch-speaking individuals to join the esteemed customer service team for WAHA, an innovative shopping platform, in Greece. This role is designed for candidates who are passionate about providing excellent customer service and are eager to contribute to an exciting and rapidly growing platform. As a member of the WAHA team, you will engage with Dutch-speaking customers, assisting them with inquiries, solving problems, and ensuring a seamless shopping experience. Greece’s vibrant culture and stunning landscapes add to the allure of this position, making it not just a job, but a lifestyle choice. Join us and be a part of a forward-thinking team committed to customer satisfaction and innovation.

Responsibilities

• Deliver outstanding customer service support to Dutch-speaking users of the WAHA shopping platform.
• Respond to customer inquiries through various channels, ensuring timely and effective communication.
• Resolve customer issues efficiently, with a focus on enhancing the shopping experience.
• Maintain a professional and friendly attitude in all customer interactions.
• Accurately record customer interactions and feedback in the company’s CRM system.
• Collaborate closely with team members to meet service level objectives and improve customer satisfaction.
• Participate in ongoing training programs to enhance service skills and product knowledge.

Requirements

• Fluency in Dutch (spoken and written) is essential.
• Excellent communication skills with a strong emphasis on customer service.
• Prior experience in customer service or retail is advantageous.
• Able to excel in a fast-paced, diverse working environment.
• Strong problem-solving abilities and attention to detail.
• Tech-savvy and willing to adapt to new software and tools.
• Willingness to relocate to Greece and embrace a new cultural experience.
• In possession of EU passport

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks