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Dutch-Speaking Customer Support | Home Office in Greece + 2-Month Hotel Package

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece

Offer summary

Qualifications:

Fluent in Dutch and English., Experience in customer support preferred., Strong communication skills., Excellent problem-solving abilities., Ability to work in a remote environment..

Key responsabilities:

Provide exceptional support via phone, email, and chat.
Handle inquiries and resolve issues promptly.
Document interactions for feedback and service enhancement.
Maintain product knowledge for accurate information.
Collaborate with team members for seamless experience.

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

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Job description

Patrique Mercier Recruitment PT is thrilled to present an incredible opportunity for a Dutch-Speaking Customer Support Representative! This home office role in Greece offers a unique benefit: a 2-month hotel package to help you settle into your new environment while jump-starting your career.

As a Dutch-Speaking Customer Support Representative, you will provide exceptional support to our Dutch-speaking clientele from the comfort of your home. Your responsibilities will include addressing customer inquiries, resolving issues, and ensuring a high-quality customer experience. If you’re eager to deliver stellar service and embark on an exciting adventure, we want to hear from you!

Responsibilities

Deliver exceptional customer support to Dutch-speaking clients via phone, email, and chat.
Handle customer inquiries and resolve issues in a timely and professional manner.
Maintain an in-depth understanding of our products to provide accurate information.
Document customer interactions to track feedback and improve service delivery.
Work collaboratively with team members to create a seamless customer experience.
Engage in ongoing training and professional development to enhance skills.

Requirements

Fluent in Dutch (both spoken and written) with strong communication skills.
Proficient in English, both written and spoken.
Experience in customer support or a related field is preferred.
Excellent problem-solving skills with a strong focus on customer satisfaction.
Friendly and professional demeanor to facilitate engaging customer interactions.
Ability to thrive in a fast-paced, remote work environment.
Willingness to relocate to Greece, with accommodation benefits provided for the first two months.

Benefits