Offer summary

Qualifications:

Fluent in French (spoken and written), Proficient in English (spoken and written), Customer service or related experience preferred, Strong problem-solving abilities, Ability to work remotely.

Key responsabilities:

Provide exceptional customer support to clients

Address inquiries via phone, email, chat

Resolve customer issues while prioritizing satisfaction

Maintain up-to-date product knowledge

Document interactions for service quality improvement

Job description

Are you a French speaker looking for a career opportunity that allows you to work from one of Europe’s most enchanting countries? Patrique Mercier Recruitment PT is thrilled to present a French Speaking Customer Support Agent position, where you can work remotely from Greece, complete with a generous relocation package! This is your chance to enhance your career while soaking up the stunning beauty and rich culture of Greece.

In your role as a French Speaking Customer Support Agent, you will be instrumental in providing top-notch support to our French-speaking clients. Your responsibilities will include managing inquiries, resolving issues, and ensuring a stellar customer experience. If you are passionate about customer service and enjoy making a difference in people's lives, this position is perfect for you. Join our dedicated team and embark on this exciting new adventure!

Responsibilities

Provide exceptional customer support to French-speaking clients.
Address inquiries through phone, email, and chat channels, ensuring prompt responses.
Resolve customer issues efficiently while prioritizing satisfaction.
Stay up-to-date with product knowledge to assist clients accurately.
Document all customer interactions and feedback to improve service quality.
Collaborate with colleagues to enhance the overall customer experience.
Participate in ongoing training and development to refine your skills.

Requirements

Fluent in French (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Experience in customer service or related roles is preferred.
Strong problem-solving abilities and the capacity to handle diverse customer needs.
Able to work efficiently in a remote environment.
A friendly demeanor and a commitment to high-quality customer service.
Willingness to relocate to Greece and embrace a rich cultural experience.

Benefits