HR Administrator - Learning & Development

This is a remote position.

Role Responsibilities

• First point of contact for Training and Learning enquiries, admin operations of e-learning / learning management systems (LMS)
  
• Compliance checks of employee accreditations and certifications
  
• New employee induction and training
  
• To be competent in the operation of the elements of the LMS system related to training and e-learning. This requires accuracy and sometimes speed when inputting large volumes of data accurately e.g. creating e-learning accounts, updating training attendance and placing enrolments
  
• To respond to general office enquiries, taking ownership of queries, incidents and training requests as necessary and following these through to completion or escalation, as appropriate
  
• To display professionalism by means of prompt and high quality communications (i.e. letters, emails and telephone conversations)
  
• Support virtual/face to face learning sessions, including the administration of the course, managing question boxes, breakout rooms and any other administration duties required
  
• Create registers for training sessions and send reminders to delegates a week prior to their session(s)
  
• Effectively file course completion records and store appropriately
  
• Support managers with training and appraisal data queries
  
• To ensure data accuracy and confidentiality is maintained always
  
• To develop self to continually improve performance, taking part in appraisal and personal development, and undertaking training activities, as necessary
  

Requirements

• Degree or Diploma in Human Resources or Business Management is required
  
• Minimum 2-3 year experience in same or similar capacity
  
• Possession exceptional communication skills
  
• Familiar with training, learning and development
  
• Strong collaboration and teamwork skills    
  
• Ability to identify complex problems and related information to develop and evaluate options and implement solutions  
  
• Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities
   

• Must be accountable with a strong work ethic, a sense of urgency and ownership, and be able to work effectively both independently and as part of a team
  
• Data driven, highly organized, and detailed oriented
  
• Able to deliver as efficiently as possible without compromising quality or the customer experience
  
• First class communicator with an ability to engage internal and customer stakeholders up to a senior level with confidence.
  
• Efficient in approach, developing optimized and simple working methods and processes with a keen eye for detail
  
• Continually improving, caring about quality, and delivering customer value
  

Benefits

Work Environment 

• General Work Hours: 10.30AM to 7.30PM Sri Lanka Time – 45hrs/week.
  
• Remuneration: Gross Salary Up to LKR 95,000/- 
  
• Location: Remote WFH + Occasional Meets at our Colombo 5 office.
  
• Benefits: Paid leave, career upskilling opportunities, eLearning courses