Student Data Specialist

Discover Your Path at Keypath!

 🚀 About Us:

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.

 Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning. With offices in Melbourne, Sydney, Chicago, and SE Asia, we are truly a global company. Today, we're a family of over 700 passionate "Keypathers" worldwide.

 🌍 Work Anywhere:

At Keypath Education Australia, flexibility is our strength. We put our people first, allowing you to choose where you work – from home, in the office, or both.

The Student Data Specialist assists in maintaining efficiencies, processes and data within the Student Operations department. The specialist is responsible for the entry of data and its integrity and executing all administrative procedures for the Student Operations team.

Responsibilities included the following: 

• Responsible for data entry, data cleansing, data integrity and CRM management, including reconciliation of various roster files
• Responsible for maintaining global and local student operations, admissions and retention reports
• Troubleshooting any CRM-related queries received from the student operations team
• Responsible for helping maintain any internal SOPs and training materials
• Liaison with the Student Operations team to help report and resolve data issues, develop dashboards/reports and enhance any areas of opportunity for data management
• Collaborate with stakeholders locally and globally to implement best practices and help build innovative processes and data management strategies.

Experience

• Must possess a thorough understanding and/or experience within Student Admissions and/or Student Retention
• A demonstrated critical thinker, able to work quickly and toward deadlines
• A bachelor's degree is preferred
• 1-2 years experience in administrative operations or similar experience required
• 1-2 years experience working in higher education, or a similar environment preferred
• Strong analytical skills and experience delivering high levels of customer service
• Passion for excellence and ability to adapt

Technical/Further Skills

• Proficient with Microsoft Office Suite
• Advanced level of proficiency with CRM
• Excellent verbal and written communication skills as well as outstanding listening and comprehension skills
• Passion for excellence and ability to adapt
• Ability to multitask, prioritise and deal with ambiguity
• Strong attention to detail, including skills in record keeping and records management
• Consistently demonstrate the Keypath values – Commitment, Collaboration, Innovation and Lifelong Learning

🌟 Benefits and Rewards:

• All the necessary equipment for success.
• Internet Allowance for remote work.
• Paid Mental Health days for your well-being.
• Toolkits for Digital Health and Mental Health support.
• Access to LinkedIn Learning & programs designed to promote learning & development
• Diversity, Equality and Inclusion programs

 🔑 Why Keypath?

• Embrace Your Authentic Self: A supportive culture recognized as a top workplace (Ranked #8 on 2023 the Best Places to Work Australia©).
• Global EdTech Leader: Join an industry on the rise.
• Continuous Growth: Upskill through discounted study opportunities.
• Transform the World: Contribute to upskilling and reskilling globally.
• Make an Impact: Help solve future economic and social challenges.

Join Keypath and make a difference. We welcome applicants from diverse backgrounds and offer inclusive support throughout the recruitment process.

Apply now to unlock your potential with Keypath! 🌟