Order to Cash Manager

Job Description:

Job Objectives

The candidate for this management position will be responsible for the OTC team/s located in Bucharest and/or rest of Europe.

Proficient individual who can drive partnerships across functions namely but not limited to  BU Finance, Collections, Controllership, Executive Account Management, HR, ABM (Account Business Management), Procurement, Service Delivery, Legal, Sales and Workers Councils.

A solid understanding of financial management, T&T (Transition & Transformation), people management, strategic thinking is a must in this very dynamic environment.

Job Description

Key Responsibilities

• Contributes to DXC objectives & financial performance through leading & managing a team of qualified personnel as part of the Order to Cash function.

• Manages individual contributors, team leads or work teams in a single functional area(s) and location.

• Responsible for setting the direction of the team in line with overall business objectives.

• Accountable for the deliverables of the assigned team, achieving cost & standards of quality (metrics) objectives.

• Lead the team/s on business/operational metrics and strategic initiatives aligned to ongoing operational excellence.

• Manages the performance of individuals within the team & develops talent.

• Ensures an effective working relationship based on professional business standards, as an individual & for the team, with aligned BU Finance, Account Executives & Account Business Manager

• Ensures high levels of compliance whilst ensuring appropriate flexibility of response to Account or Delivery needs, responsible for the check and balance function to ensure compliance and audit trail for his team.

• Work is operational in nature but involves strategic issues. Provides advice & counsel to team members on tactical matters.

• Responsible for leading team through MOC

• The OTC Manager develops and improves processes, to support Business and other functional areas to reach their goals (growth, profit, TCE, TEE). This also reflects coverage of Business fundamentals, company goals and company legal policies (correct order and revenue treatment).

• Co-ordinates all interfaces in DXC and to other functions relevant for OTC.

• Develops team structure and content to meet cost and efficiency goals of the O2I organization.

• Responsible for the introduction of new systems/technologies in the organization

• Lead all business escalations to a timely and effective resolution.

• Coordinates and leads operational reviews.

• Alignment with Global guidelines, people strategy and offshoring.

• Manages a team of exempt individual contributors and supervisors that typically support a complex business unit (e.g., a regional supply-chain or country controllership).

• Responsible for hiring, setting, and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes.

• Proactively identifies opportunities for process improvement and policy development and engages in the design.

• Ensures the accuracy and timeliness of financial reporting and analysis to the business.

• Ability to influence multiple organizations within a broad scope.

• Typically leads business or finance process initiatives within the sub-business or finance sub-function.

Skills & Knowledge (Proven track record)

• Constantly demonstrates Leadership Standards and Skills

• Strong Management of Change skills

• People management, Performance & Career management

• Coaching, Mentoring, and Motivating skills

• Excellent Communication skills – written, verbal, & presentation – adapted to the right audience (teams, IC, customers, higher management)

• Excellent problem solving & analytical skills.

• Ability to lead complex business scenarios.

• Ability to lead innovation and process excellence as an on-going practice.

• Ability to lead/contribute to local and global projects.

• Strong business acumen.

• Excellent prioritization skills

Performance criteria

• Excellent employee management: development

• Talent Management

• Management of Low performers.

• Ensure proper staffing of the organization.

• Leadership in developing and motivating our Highly Skilled Work Force

• Performance management

• Perform an effective check and balance function.

• No critical deviations in SOX and other audits.

• Constantly improving quality and efficiency of the team.

• Improving interfaces between the organizations, showing leadership with an E2E view.

• Improving internal and external customer satisfaction.

• Support of aspire goals (Orders/Revenues/Contribution Margin)

• Compliance with internal policies.

• Active involvement in operational and strategic projects to improve the OTC organization.

What we offer:

• 24 vacation days (+1 every next year, if you use all available ones)

• Meal tickets

• Voucher Tickets

• Private Health Insurance

• Benefits Online Platform

• Work from home allowance

• Full Remote Jobs

• Paid referral programme

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.