Offer summary
Qualifications:
Bachelor’s Degree in computer science or related discipline, 3-5 years in application/platform support role, Experience in Media and Entertainment, Ability to work with SaaS platforms, Strong knowledge of Digital Asset Management systems.
Key responsabilities:
- Support customers using Pixelogic platforms
- Act as escalation point for technical issues
- Collaborate with global teams on key initiatives
- Develop expertise in proprietary media tools
- Improve support processes and train team members