Offer summary
Qualifications:
Technical Degree or equivalent experience, 3-5 years' experience in product service, Proficiency in Windows and Microsoft Office, Experience with AS400, Strong interpersonal and decision-making skills.Key responsabilities:
- Provide technical support for HVAC customers
- Review and disposition of warranty disputes
- Act as a liaison between multiple teams
- Resolve customer complaints effectively
- Support via call center and job sites