Quality Analyst Senior

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

NACI (T1)

Job Family:

Quality Assurance

Job Qualifications:

Skills:

Analytical Thinking, Deliverables Management, Quality Assurance (QA), Quality Standards, Section 508 Compliance

Certifications:

Experience:

9 + years of related experience

US Citizenship Required:

No

Job Description:

Quality Analyst Senior
 

JOB PROFILE SUMMARY:
 

At GDIT, people are our differentiator. We are seeking a Senior Quality Analyst to join our team to support Centers for Medicare and Medicaid Services (CMS) activities remotely (centered in the DC-MD-VA area). As a Senior Quality Analyst, you will perform a variety of complex administrative and analytical tasks in support of a contract program. You will establish and define program plan requirements and perform in-depth studies; develop plans to assess quality and perform related monitoring tasks; assist with process development and implementation; monitor and report on program performance; and interact with the customer and other industry representatives to ensure conformance to customer requirements.

The successful candidate must be able to work independently in a team environment and be flexible around evolving needs while managing both schedule and overall commitments in order to meet project deliverables.

This is a remote position (centered in the DC-MD-VA area).

In this role, a typical day will include:

• Developing processes around and executing the program Quality Assurance Surveillance Plan (QASP).
• Developing and executing audits for documentation/process quality and Section 508 compliance.
• Develop and maintain standards, methods, and procedures for the program, with assistance from other Subject Matter Experts (SMEs) and technical writers.
• Reporting on program quality/performance.
• Providing support for program status reporting, as needed.
• Identifying areas of improvement to enhance program efficiency/quality.
• Assisting with documentation repository development and maintenance.
• Providing guidance to less experienced staff members.
• Maintaining current knowledge of relevant technology and trends.
• May involve some supervisory/task lead responsibilities.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training, and work experience.
• 5+ years of experience preparing documentation for delivery or publication.
• 5+ years of experience with Microsoft Office suite.
• 5+ years of experience developing/conducting auditing processes to assess quality/compliance of documentation deliverables.
• 5+ years of experience working with and/or reporting on service-level agreements or performance standards.
• 5+ years of experience writing and editing deliverables.
• Ability to obtain a Public Trust

DESIRED QUALIFICATIONS:

• Familiarity with remediation of technical documentation to comply with accessibility standards such as Section 508 compliance.
• Familiarity with Capability Maturity Model Integration (CMMI) Process and Product Quality Assurance (PPQA).
• Familiarity with the development and execution of a Quality Assurance Surveillance Plan (QASP).
• Familiarity with Agile approaches such as Scrum and SAFe.
• Familiarity with Confluence and SharePoint.

ATTRIBUTES FOR SUCCESS:

• Excellent writing/editing skills.
• Demonstration of strong organizational and analytical skills.
• Must be a team player who is self-motivated and takes initiative.
• Ability to work independently and productively with limited supervision.

This position requires a Public Trust Clearance. In order to obtain one, you have to have resided in the United States for 3 of the last 5 years.

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

The likely salary range for this position is $80,226 - $102,350. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.