Offer summary
Qualifications:
5+ years in customer success roles, Experience in consulting or technical account management, Strong project management skills, Knowledge of cloud architecture (AWS, Azure, GCP), Prior experience with CyberArk preferred.Key responsabilities:
- Drive onboarding and advocacy for customers
- Build success plans with critical goals
- Conduct Quarterly business reviews
- Act as a trusted advisor for customers
- Identify improvement areas in customer experience