Technical Writer

Position Description:

Are you a technical writer interested in documenting some new and leading-edge security control requirements for our large government client?  Valiant Solutions is seeking a Technical Writer to join our rapidly growing and innovative cybersecurity team! In this role, you’ll be working to document operational references and security compliance documentation.

Valiant Solutions is a company that cares about its employees- we've been named one of the Best Places to Work in the Washington DC area TEN years in a row!  If you are interested in learning more about Valiant and this opportunity, we invite you to apply now! 

This position allows for 100% remote work. Remote work necessitates a high-level trust in our employees and we strictly adhere to the details found below in our Remote Work Policy. 

Required Experience: 

• Minimum of four (4) years of experience in writing, editing, and preparing business or technical documentation for SOPs, user guides/ job aids, workflow diagrams, etc, for a federal agency
• Bachelor’s degree 
• Proficient in utilizing SharePoint Online for document management, collaboration, and content organization.
• Strong working knowledge of Microsoft Office suite, including Word, PowerPoint, and Excel
• Proficient in the use of Microsoft Teams 
• Working knowledge of IT standards and frameworks (at a minimum, NIST and ISO)

Responsibilities:

• Gathers and writes technical documents for information system installation, operation, and maintenance in clear and concise language. 
• Writes in clear and concise language, technical documents, procedures manuals, service manuals, and related technical publications 
• Ensures that technical documents are written in a clear, readable format that can be understood by technical and non-technical personnel 
• Ensures documentation correctly references organizational policies as needed 
• Reviews, performs quality assurance, and edits applicable materials as needed. 
• Acquires and verifies knowledge by working closely with stakeholders engaged in developing new products and services as well as making improvements to existing documentation, observing the performance of information system pilots, examining drawings and notes, and reviewing rewrites of articles and manuals or similar publications 
• Ensures conformance to existing IT standards by revising the text and making recommendations to changes in scope where necessary 
• Ensures the appropriate use of technical terminology in IT-related documents 
• Works with system owners and SMEs to understand existing and planned technologies and standards 
• Writes or edits documentation to include materials for reports, manuals, briefings, proposals, instructional materials, catalogs, and software and hardware documentation 
• Assist in collecting and organizing information required for the preparation and improvement of user manuals, training materials, installation guides, proposals, and reports
• Update user manuals, special reports, or any other customer deliverables and documents as requested 
• Write, in coordination with cross-functional IT teams, the on-boarding procedures for IT application engineers and IT Program Managers to integrate or use systems and tools

About Valiant Solutions

Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. We are a HUBZone small business and we encourage all candidates who live in a HUBZone to apply. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions prides itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skill set. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect – and we trust them to deliver results leveraging their expertise. If you would enjoy working in a dynamic environment as part of a stellar team of professionals, then we invite you to apply online today.

Benefits Snapshot (includes, but not limited to)

Valiant pays 99% of the Medical, Dental, and Vision Coverage for Full-time Employees

Valiant contributes 25% towards Health Coverage for Family and Dependents

100% Paid Short Term Disability and Life Insurance Policy for Full-time Employees

100% Paid Certifications

401K Matching up to 4%

Paid Time Off

Paid Federal Holidays 

Paid Time On – 40 hours to pursue innovation

Wellness & Fitness Program

Valiant University – Online Education and Training Portal

Reimbursement for Public Transit and Parking

FSA programs for: Medical Costs, Dependent Care, Transit, and Parking

Referral Bonuses

Remote Work Policy 

Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that align with those of their coworkers and Valiant's clients. In alignment with Valiant's inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General’s effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval.  Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients.

Equal Employment Opportunity

Valiant Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), religion, age, marital status, sexual orientation, military/veteran status, physical or mental disability, genetic information/history or any other personal characteristic protected by law.

Physical Demands

Sitting or standing at a desk for prolonged periods of time and consistent operation of a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Authorization to Share Resume and Personal Information

By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as, personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.