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Dutch Speaking Customer Support Agent - Remote in Greece + Relocation Package

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch and English, Experience in customer support preferred, Strong problem-solving skills, Ability to work remotely, Positive attitude towards customer service.

Key responsabilities:

  • Provide outstanding customer support to Dutch-speaking clients.
  • Address inquiries via phone, email, and chat.
  • Resolve customer issues efficiently and maintain satisfaction.
  • Document customer interactions for service enhancement.
  • Engage in ongoing training for professional growth.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Are you a Dutch speaker with a passion for customer service? Patrique Mercier Recruitment PT is pleased to announce an exciting opportunity for a Dutch Speaking Customer Support Agent position, allowing you to work remotely from beautiful Greece, complete with a generous relocation package! This is the ideal chance to advance your career while enjoying the sun, culture, and history of Greece.

In this role, you will be vital in providing exceptional support to our Dutch-speaking clients. Your responsibilities will encompass managing customer inquiries, troubleshooting issues, and ensuring an excellent customer experience. If you thrive in a remote work environment and are dedicated to helping others, this role is perfect for you. Join our enthusiastic team and embark on this rewarding journey with us!

Responsibilities
  • Provide outstanding customer support to Dutch-speaking clients.
  • Address inquiries via phone, email, and chat with a professional and friendly approach.
  • Resolve customer issues efficiently while maintaining high satisfaction levels.
  • Stay updated on product and service knowledge to assist clients effectively.
  • Document customer interactions and feedback for service enhancement.
  • Collaborate with colleagues to improve overall customer service.
  • Engage in ongoing training for professional growth and skill development.

Requirements

  • Fluent in Dutch (both spoken and written) with excellent communication skills.
  • Proficient in English, both spoken and written.
  • Experience in customer support or related roles is preferred.
  • Strong problem-solving skills and ability to manage diverse customer inquiries.
  • Comfortable and effective in a remote working environment.
  • A positive attitude and dedication to delivering excellent customer service.
  • Willingness to relocate to Greece and immerse yourself in a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Customer Service
  • Motivational Skills

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