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Client Technical Support Agent GERMAN SPEAKING - Relocation to Greece Paid For

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluency in German and English, Strong communication skills, Preferred experience in technical support, Ability to troubleshoot inquiries, Motivated team player.

Key responsabilities:

Provide technical support via phone, email, and chat
Diagnose and resolve technical issues
Document customer interactions in CRM system
Engage with customers for tailored solutions
Collaborate with engineering team on complex issues

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Join the innovative team at Patrique Mercier Recruitment JP as a Client Technical Support Agent specializing in German-speaking clients! This role offers an exciting chance to relocate to Greece with all relocation expenses fully covered.

As a key member of our technical support team, you will assist German-speaking customers in resolving various technical issues, ensuring they enjoy a seamless experience with our products and services. Your commitment to customer satisfaction will be vital in helping us maintain our high standards of service. If you’re eager to work in a vibrant environment while experiencing the beauty and culture of Greece, we invite you to apply!

Responsibilities

Provide outstanding technical support to German-speaking clients through phone, email, and chat.
Diagnose and resolve technical problems quickly and effectively.
Document all customer interactions accurately within our CRM system.
Engage with customers to understand their concerns and deliver tailored solutions.
Collaborate with the engineering team to escalate and troubleshoot complex issues.
Participate in ongoing training to enhance your technical knowledge and customer support skills.
Contribute feedback from customers to improve our services and support procedures.

Requirements

Fluency in German and English, both spoken and written.
Strong communication skills and a customer-first mentality.
Experience in technical support or a similar role is preferred but not mandatory.
Ability to trouble-shoot and resolve inquiries in a fast-paced environment.
Motivated, team player with a willingness to learn.
Willingness to relocate to Greece and embrace new experiences.

Benefits