Financial Crimes Analyst I PT20 - Southwood/Remote

Financial Crimes Analyst I PT20 - Capital City Bank - More Than Your Bank, Your Banker.

Hours  Mon - Fri

10 a.m. - 2 p.m.

General Summary

This position is part of the Transactional Risk & Fraud Prevention department which supports the Bank’s retail deposit operations by mitigating associated risk. The primary responsibility of this position is to detect deposit account fraud and prevent losses for client and the Bank. In addition, there will be regular biweekly runs to an office location to process incoming department mail. Additional clerical duties are assigned as needed to meet current and upcoming department priorities.

All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.

Principal Duties and Responsibilities

• Review of checks deposited via online banking mobile deposit and deposit-enabled ATM functionality.
• Determine funds availability based on account relationship and deposited items review.
• Secure deposit account funds by placing account holds, freezes, alerts and/or messages.
• Perform debit card exception transaction maintenance and travel rule requests.
• Makes biweekly runs to CCB office located on North Monroe to process mail.
• Additional clerical duties as outlined by manager.

Employer determines the essential functions of the job.

All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard

Associated Duties

• Provide additional support to manager and department colleagues.
• Assist with special projects to meet current and upcoming department priorities.
• Completes all assigned/required Bank training within established timelines.

Knowledge, Skills and Abilities (KSAs) Preferred

The following KSAs are usually acquired through work experience and/or specialized course(s):

• Basic banking knowledge including core banking, online banking and debit card processing.
• Self-motivated, attention to detail and ability to meet strict deadlines.
• Strong analytical and problem-solving skills with focus on risk management.
• Understanding of regulations:
  o Regulation E, Electronic Funds Transfers
  o Regulation CC, Availability of Funds and Collection of Checks
  o Fair and Accurate Credit Transactions Act, “FACTA”
• Understanding of electronic payment processes
• Understanding of electronic check clearing and collection
• Proficiency in Microsoft Office suite

Education

Associate’s or Bachelor’s degree from an accredited college preferred. Two to three years relevant experience may substitute for the education.

Working Conditions

• Attendance at periodic in person meetings may be required.
• Secured entry building and department.
• Cubicle environment.
• Fast paced with unpredictable and last-minute changes to priorities.
• With advance notice, additional extended hours, including occasional weekends may be required as dictated by work volumes and/or staffing.
• In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within CCB footprint, it may be necessary for associates to relocate or telecommute before, during or after, a disruption event to ensure business continuity.
• Positions approved for Hybrid Flex/Remote Work are determined by department manager and HR. All associates approved to participate in a Flex/Remote work schedule will review and acknowledge the guidelines outlined in the Hybrid Flex/Remote Work Policy. (remove if not applicable to certain positions)

Capital City Bank associates are our greatest asset. We offer the following benefits:

• Medical, Dental and Vision
• Life Insurance
• 401(k) with Matching
• Flexible Spending Accounts
• Tuition Assistance
• Stock Purchase
• Discounts on Products and Services

EOE/Protected Veterans/Disabled/Drug Free

The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.