Offer summary
Qualifications:
Fluent in German and English, Minimum of 6 months customer service experience, Proficient computer literacy and social media navigation, Available for 8-hour rotational shifts, Clean record without credit or criminal issues.
Key responsabilities:
- Respond to customers via emails and social media
- Handle order queries like cancellations and returns
- Maintain product knowledge and ensure a professional call manner
- Develop customer relationships and encourage referrals
- Ensure excellent customer experiences at all times