Match score not available

Support Developer

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Fluent in English, 2+ years experience in SQL, 2+ years experience in Agile methodology (Scrum).

Key responsabilities:

  • Monitor application logs and performance
  • Analyze and report customer issues
  • Conduct recurring meetings with business line
  • Package and review releases
  • Supervise deployments of data applications
Edenred Brasil logo
Edenred Brasil Financial Services Large http://www.edenred.com.br/
1001 - 5000 Employees
See more Edenred Brasil offers

Job description

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's largest Digital hub for strategic Tech projects.

 

Context/ ROLE

 

We are looking for a Run Developer to be a member of the Data team across Edenred group.

 

YOUR ROLE

You will be in charge of:

»  Analyze application logs and alerts

o   Monitor application logs and performance (Edenred Data Platforms and Edenchat

o   Daily checks

o   Contact dev team if needed

o   Contact business 1st line if needed

o   Enhancing the supervision & alerts KPIs

o   Providing resolution step to IT Ops team

»  Analyze and report customer issues or fix the issues by yourself

o   Understand the business process that is not working as expected

o   Contact Business 1st line to understand the issue

o   Analyze the issue

o   Report the issue to the development team

»  Recurring meetings with business 1st line

o   Report progress on current bug fixing

o   Follow the development team activities to inform the business 1st line of the current progress

»  Release packaging and notes

o   Reviewing all changes that have been made for a given release to be sure of the scope delivered and the quality of it.

o   Review all features that are encompassed in a release,

o   Make sure with dev team & business 1st line that they have been tested,

o   If needed, for technical changes without business requirements, performing tests with the dev. team,

o   Writing and communicate release note

»  Roll-out supervision in new countries of Data application

o   Supervising deployments of Data Solution whenever limited adaptation need to be made.

o   Review with Business Team the need

o   Validate each step of the deployment

o   Test the deployment

        YOUR PROFILE

 

Experience

»  Good communication skills, listening & understanding

»  Good teamwork

»  English fluent

»  2+ years experience in SQL,

»  2+ years experience in Agile methodology (Scrum)

 

VIBE WITH US

 

Joining us means:

»  Taking part in an ambitious corporate project

»  Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day

»  Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.

 

Because:

»  You will greatly contribute to build the project that will improve the customers’ experience on an international level

»  You will get exposure to various global cultures and teams

»  You will be working with the newest technologies

»  We offer you a very pleasant working environment, in the heart of Bucharest

»  We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.

And we do not stop here!

Apply now and Vibe with Us!

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Financial Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Analytical Thinking
  • Problem Reporting
  • Problem Solving
  • Teamwork

Developer Advocate Related jobs