Manager, Regulatory Operations

Why Us?:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Manager of Regulatory Operations - Remote is responsible for the effective integration and adherence of overall compliance with federal, state, and industry regulations and standards related to associated payer enrollments for patient care acquisitions and all other clinics. Working with guidance from Director Regulatory Operations and the Hanger Integrations Team this role will evaluate and track newly acquired locations for overall compliance with payer enrollment submission standards.  Individual will lead Regulatory Operations efforts to integrate newly acquired clinics into Hanger Clinic operations and submit enrollments in any area as needed. The Manager of Regulatory Operations leads and supports assigned team to meet enrollment requirements for all Hanger Clinic locations. This role reports to the Director of Regulatory Operations and is a critical field-facing position. The ideal candidate has excellent organizational and communications skills with a deep knowledge in orthotic and prosthetic state and federal regulations

• Plan, organize, and coordinate the work of the Regulatory Operations function to meet related acquisition integration performance expectations and outcomes goals and objectives.
• Interpret government payer requirements, programs and policies, with support from Director
• Provide support for escalated government payer compliance and regulatory matters. Triage and track progress on these matters including performing initial related research and interpretation of associated laws, rules, and policies, seeking guidance as needed.
• Evaluate and follow consistent application of related statutes and rules as part of the M&A integrations process. Develop processes and procedures to maintain data integrity.
• Identify resource challenges and escalate to management when interfering with meeting Team/project objectives
• Develop and implement document library to serve as collection and tracking tool of  enrollment requirements, state level nuances
• Serve as back-up to complete and submit Medicare, Medicaid, and other government payer enrollments as needed
• Lead and manage  assigned team staff and functions
• Other projects as assigned

• Bachelors degree preferred or 3-5 years of relevant regulatory operations experience.
• Experience in assessing and communicating regulatory requirements to key stakeholders
• Experience in project management and working in matrixed management structure preferred
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

• Strong understanding of M&A integrations process
• Ability to review and manage project-based assignments
• Ability to quickly summarize data findings and effectively communicate and/or present results internally, externally, and to management
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $75,205 to $90,000 annually + annual bonus: up to 10% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.  

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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