Operations Coordinator

Job Title:  Operations Coordinator

Location: Remote

Work Shift: Flexible. Ideally, availability should include meetings during US hours and an overlap with the US team.

Working Hours: 30-40hrs/week

JOB OVERVIEW:

We are seeking a motivated and detail-oriented Operations Coordinator and Inventory Planner to join our team. The ideal candidate will have experience in inventory management and demand planning, purchase order and/or sales order processing, invoice handling, data analysis, and logistics coordination. They should be proficient in using inventory management software such as Fishbowl or similar systems, accounting and/or billing systems such as QuickBooks Online and BILL.com, and Google Sheets/Excel.

KEY RESPONSIBILITIES:

• Manage inventory using the designated system (Fishbowl), including creation of Purchase Orders, receipt of inventory produced by manufacturers, processing of manufacturer bills, and reconciliation of Purchase Orders
• Creation of sales orders through the designated inventory management system and management of communications sent through and received in EDI system (SPS Commerce)
• Ensure accurate and efficient handling of inventory cycles and data management.
• Ensure data integrity across all systems including inventory management system (Fishbowl), accounting system (QuickBooks Online), Billing System (Bill.com) and EDI (SPS Commerce) 
• Coordinate with internal teams to gather data on production schedule, inventory levels, excess inventory and safety stock, shipments, and sales trends.
• Work closely with the Operations Manager and Logistics Manager to streamline processes and improve efficiency.
• Work with Finance team to resolve financial discrepancies related to inventory purchasing, sales orders and inventory management system 
• Provide reports and analysis on inventory performance and suggest improvements.
• Collaborate with external partners, including 3rd party logistics providers and warehousing partners, and vendors (co-manufacturers, co-packers, freight forwarders) to optimize logistics and supply chain operations.
• Stay updated on industry trends and best practices in inventory management and logistics.

Requirements

• Previous experience in inventory management, preferably in a supply chain, pharmaceutical or consumer packaged goods (CPG) industry.
• Proficiency in using inventory management software such as Fishbowl or similar systems.
• Strong skills in Google Sheets/Excel for data analysis and reporting.
• Familiarity and experience with accounting concepts
• Experience with accounting software, including QuickBooks Online, preferred
• Excellent communication and collaboration abilities.
• Highly Important: Detail-oriented with a focus on accuracy and efficiency.
• Ability to work independently and in a team environment.
• Willingness to learn new software tools and adapt to changing requirements.
• Creative and independent problem solver who can independently recognize issues and concerns and come to the table with ideas for solutions
• Bachelor's degree in Supply Chain Management, Logistics, or a related field (preferred but not required).