German speaking customer service representative - relocation to Greece

Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a German Speaking Customer Service Representative who is open to relocating to Greece. If you are passionate about customer service and fluent in German, we want you to join our dynamic team!

In this role, you will assist our German-speaking clients by handling inquiries, resolving issues, and ensuring an exceptional customer experience. Your strong communication skills and dedication to service excellence will be instrumental in fostering customer loyalty.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in German and English
• Provide accurate information regarding products, services, and order status
• Effectively handle and resolve customer complaints
• Maintain detailed records of customer interactions
• Collaborate with team members and other departments to improve service delivery
• Stay informed about company policies and product knowledge to assist customers accurately

Requirements

• Fluency in German and English, both written and spoken
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-centric approach
• Able to manage multiple tasks and prioritize effectively
• Attention to detail and commitment to high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )