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Remote Customer Service Representative (Spanish and English)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in Spanish and English, Holds a European passport, Experience in customer service, Ability to multitask, Willingness to relocate temporarily.

Key responsabilities:

  • Provide customer service support for banking queries
  • Handle incoming calls, chats, and emails
  • Assist customers with membership product explanations
  • Troubleshoot customer issues
  • Guide customers towards solutions
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DailyStaffWorks Human Resources, Staffing & Recruiting Small startup www.dailystaffworks.com
2 - 10 Employees
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Job description

Remote Customer Service Representative

Location: Thessaloniki / work from home (or a terrace) in Greece

Salary: €1,045,72 (low Greek living costs)

Availability: Full-time (40 hours per week)

Hola!

Are you ready to take the leap and move to beautiful, sunny Greece? Explore the stunning islands in your free time and boost your CV with a job at a large company providing customer service.

Enjoy the weather, delicious food, gorgeous beaches, and low tax rates!

YOU NEED AN EUROPEAN PASSPORT TO APPLY


About the employer:

Our client offers global customer service solutions for various clients. In this role, you will be responsible for providing customer service support for one of their major accounts: a company that offers ATM withdrawal, mobile payments, security, travel insurance, mobile theft cover, and fund transfer.


What will you do?

Are you ready to combine your passion for customer service with working from sunny Greece? Imagine starting your workday with a sea view, enjoying the pleasant weather, and helping consumers and partners of our client with their inquiries. As a Service Expert, you will be the first point of contact for incoming calls, chats, and emails, mainly focused on general banking queries, explaining the benefits and differences between the premium membership products, and troubleshooting and guiding the customer with clear communication to the solution.

Work from paradise and make an impact!

Who are we looking for?

  • You are willing to temporarily move to Greece (at the employer's expense)
  • You speak Spanish and English
  • You are a natural problem solver and love multitasking
  • You can work with targets
  • You hold an European passport

We offer you:

  • Two extra salaries per year
  • A remote position you can perform from Greece
  • A relocation package (paid flight, transfer from the airport, and accommodation for the initial period)
  • A real estate agent at our expense to help you find an apartment
  • Work from the comfort of your own home (or terrace) in sunny and affordable Greece
  • Monthly performance bonuses of up to 15%!
  • Assistance with opening a Greek bank account, tax administration, and all necessary paperwork

Does this sound like su próximo paso profesional ideal? Are you ready for an adventure and willing to make lifelong friends in Greece for at least 6 months?

Seize this opportunity and apply now!

We will contact you within 2 days, and after completing an assessment, you will know right away if you can proceed with the employer and pack your bags for the sun! :)

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSpanishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Problem Solving
  • Communication
  • Multitasking
  • Customer Service

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