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Norwegian speaking Technical Support Agent in Greece with Full Paid Relocation

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluency in Norwegian and English, Previous experience in technical support preferred, Strong problem-solving and analytical skills, Ability to work under pressure, Interest in technology.

Key responsabilities:

  • Provide technical support via phone, email, and chat
  • Diagnose and troubleshoot technical issues
  • Document interactions in CRM system
  • Collaborate with teams for complex issues
  • Participate in training and service improvement

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
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Job description

Patrique Mercier Recruitment JP is excited to announce a opening for a Norwegian-Speaking Technical Support Agent in beautiful Greece!

This role not only offers the opportunity to work with cutting-edge technology but also includes a fully paid relocation package to help you make this exciting move.

In this position, you’ll be providing top-tier technical support to our valued Norwegian-speaking customers. Your expertise and dedication will directly impact customer satisfaction as you assist them in navigating their technical challenges and enhancing their user experience. If you are ready to dive into a rewarding career while enjoying the stunning landscapes and rich culture of Greece, we would love to connect with you!

Responsibilities
  • Provide exceptional technical support to Norwegian-speaking clients via phone, email, and chat.
  • Diagnose and troubleshoot technical issues efficiently, delivering effective solutions.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Engage with customers to understand their needs and provide tailored support.
  • Collaborate with teams to escalate complex issues to ensure customer satisfaction.
  • Participate in ongoing training and development to stay updated on products and services.
  • Offer insights on customer experiences to improve our service delivery.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Excellent communication skills with a strong focus on customer service.
  • Previous experience in technical support or a related field is an advantage.
  • Strong problem-solving and analytical abilities.
  • Able to work under pressure and manage multiple priorities effectively.
  • A keen interest in technology and a desire to learn.
  • Willingness to relocate to Greece and embrace a new lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Monthly Events
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Project CollaborationTechnical SupportSpeech Fluency

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Analytical Thinking
  • Customer Service
  • Time Management
Are you interested?

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