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Italian Speaking Customer Service Agent located in Greece - Full Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Italian and English, Prior customer service experience preferred.

Key responsabilities:

  • Deliver exceptional customer service to clients
  • Efficiently resolve inquiries and issues
  • Understand products to assist customers
  • Document interactions in CRM system
  • Collaborate with team members effectively
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Step into an exciting career with Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent, located in beautiful Greece! This role offers a fully paid relocation package, enabling you to embrace a new lifestyle while enhancing your professional skills. As a key member of our customer service team, you will assist Italian-speaking clients by addressing their inquiries and providing outstanding support. This is a fantastic opportunity to grow your career in an international environment and immerse yourself in a rich cultural experience. If you are passionate about customer service and ready for a new adventure, we would love to hear from you!

Responsibilities
  • Deliver exceptional customer service to Italian-speaking clients through phone, email, and chat interactions.
  • Efficiently resolve customer inquiries and issues, ensuring a satisfactory experience.
  • Maintain a comprehensive understanding of our products and services to assist customers effectively.
  • Document customer interactions accurately in the company's CRM system.
  • Work collaboratively with team members to foster a supportive and effective working environment.
  • Participate in ongoing training to continuously enhance your knowledge and skills.
  • Contribute ideas to improve processes and customer experience.

Requirements

  • Fluent in Italian and English, both written and spoken.
  • Excellent communication skills with a focus on customer satisfaction.
  • Able to thrive in a fast-paced, team-oriented environment.
  • Prior customer service experience is a plus but not mandatory.
  • Proactive approach and strong interpersonal skills.
  • Willingness to relocate to Greece and embrace a new culture.
  • Positive mindset with a genuine enthusiasm for assisting customers.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Social Skills
  • Teamwork
  • Customer Service

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