Offer summary
Qualifications:
Fluency in Swedish, spoken and written, Proficiency in English, spoken and written, Experience in technical support or customer service is a plus, Excellent problem-solving abilities, Capable of working in fast-paced environments.
Key responsabilities:
- Provide exceptional technical support to customers
- Diagnose and troubleshoot issues through various channels
- Offer clear solutions to enhance user satisfaction
- Document interactions to improve support processes
- Collaborate with team members for seamless service