Sr. Manager, Partnerships & PSA Integr.

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eBay is one of the leading Collectibles marketplace platforms in the world, selling to millions of customers globally. Our mission is to be the most trusted destination for collectors of trading cards, memorabilia, comics, video games, and more.

To accomplish this, we always put the collector first and hire the very best to join our team. eBay would not be what it is today without our amazing employees - from Category Managers to Customer Support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission. eBay is an exciting opportunity to work in a growing market segment - and have a lot of fun doing it.

The Opportunity

The eBay Collectibles Team is looking for a Partnerships Senior Manager to lead our recently announced commercial agreement with PSA - the foremost authority for authentication and grading. The eBay and PSA partnership was developed to streamline the buying, selling, grading, and storage experiences for collectors. eBay is searching for a leader to manage this business. You will work externally with PSA on the partnership roadmap and internally with Product, Marketing, and Merchandising to deliver on business goals with PSA.

What you will accomplish:

• Partner Strategy. Develop and implement the annual operating plan for the PSA partnership and craft future initiatives and expansion.

• Business Reporting: Dive deep into the business to understand the key levers/drivers and report on the business critical metrics including conversion rate, ASP, top buyer/seller growth, listings growth, lead time, CSAT and more on a weekly, monthly, and quarterly basis. Responsible for leading WBR, MBR, QBR conversations and detailing your recommendations and next steps on execution. 

• Marketing: Provide input into return on investment positive marketing onsite and offsite including paid investments and exhibitions (booths as shows). Monitor traffic, conversion, and findings ensuring there is a clear value for every investment that is non-awareness based. Responsible for identifying selection and promotions vital to support campaigns.

• Site Merchandising: Responsible for defining a 52-week calendar outlining key retail moments, and seasonal events where eBays should show up on the homepage and category pages (Ex. Superbowl) -  partnering with the merchandising team to develop events that generate relevancy, visibility, and GMV growth.

• Grow Selection. Create a selection strategy and work with the partner grow the number of listings on eBay.

• Improve Buyer and Seller Trust. Lead eBay's buyer and seller trust metrics through projects that help customers feel more comfortable buying and selling on eBay.

• Improve the Customer Experience. Work with consumer insights, sellers, and buyers to identify customer difficulties and then work cross functionally with the product team to improve the buyer and seller experience.

What you bring:

• 7-10 years experience with increasing responsibility as a general manager in an online retail or marketplace environment.  Startup experience valued.

• Prior experience successfully leading and inspiring diverse teams

• Passion for the Trading Cards category & experience in the space and/or relationships with key industry players

• Experienced at negotiating mutually beneficial outcomes with third parties in complex negotiations

• Execution-driven, growth-oriented, ownership mentality to drive performance against agreed critical metrics

• Ability to lead groups of individuals effectively and manage cross-functional coordination

• Influencing & negotiating with external partners

• Bachelor’s degree required, MS/MBA preferred

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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