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System Administrator

Remote:

Full Remote

Contract:

Full time

Salary:

60 - 137K yearly

Experience:

Mid-level (2-5 years)

Work from:

Virginia (USA), United States

Offer summary

Qualifications:

Experience in troubleshooting IT assets, Knowledge of Windows 10 and Active Directory, TS/SCI clearance required, Security+ CE Certification, Bachelor's degree and additional certifications preferred.

Key responsabilities:

Resolve break-fix tickets effectively
Monitor customer support performance
Identify improvement areas in networks
Communicate metrics and their meanings

Booz Allen Hamilton Information Technology & Services XLarge https://www.boozallen.com/

10001 Employees

See more Booz Allen Hamilton offers

Job description

Your missions

System Administrator

Key Role:

Resolve break-fix tickets and ensure customers receive the highest level of customer support. Help customers overcome tough challenges through monitoring and performance management. Identify problem areas and opportunities for improvement in a mission-critical network. Turn metrics into information and communicate their meaning.

Basic Qualifications:

Experience in troubleshooting and break or fix repairs with IT assets, including desktops, laptops, printers, and accessories
Experience with ticketing systems, including BMC Remedy
Knowledge of Windows 10 Operating System and Active Directory
TS/SCI clearance
HS diploma or GED
Security+ CE Certification

Additional Qualifications:

Knowledge of DHCP, switches, and networking
Ability to manage projects and multi-task
Ability to work in a high-paced environment
Bachelor’s degree
CISSP, CAP, ITIL v3, or ITIL v4 Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,400.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.