Job Description
As CRS Team Director, you will provide leadership and overall management of CRS’ subcontract from PATH under USAID-PMI’s REACH (Reaching every at-risk community and household with malaria services) global project. The purpose of the project is to provide implementation support services and technical assistance to countries to accelerate progress in comprehensive delivery of facility and community-based malaria services, including malaria case management, prevention of malaria in pregnancy, seasonal malaria chemoprevention, health systems strengthening, data collection and use for service delivery, and other malaria prevention interventions.
As CRS Team Director, you will provide operational oversight of subcontract implementation in CRS-led country buy-ins. In collaboration with PATH and CRS senior technical leadership, you will directly supervise technical leads who specialize localization, capacity strengthening, community health strengthening, and seasonal malaria chemoprevention for the overall project, including prime led activities and buy-ins. Ultimately, you will be responsible to coordinate with the CRS PMI REACH Malaria team, country programs, regional leadership and global technical staff to support the delivery of high-quality programming and advance the position of CRS as a leading agency in USG contracting and malaria programming.
Responsibilities
- Lead all aspects of the development, implementation and consolidation of the sub-contract, including sharing how the project contributes to the thought leadership to the entire contract. Serve as the primary point of contact to the prime awardee as well as public, private and non-government stakeholders.
- Coordinate yearly country workplans under the award so that they are designed and implemented to meet funder and prime contractor expectations in terms of timely and quality results and on budget, including strategies for phase-out and sustainability.
- Lead and encourage coordination between technical and operations leads.
- Lead and encourage adherence the CRS program quality standards per CRS MEAL policy and procedures.
- Effectively manage senior technical and operations talent. Manage team dynamics and staff well-being. Provide coaching and mentoring. Strategically tailor individual development plans and complete performance assessments for direct reports.
- Oversee the development of staffing plans and the recruitment process of core and senior country program-based staff.
- Manage and mitigate risk through monitoring global, national & regional issues that may impact staff and programming.
- In coordination with country program leadership, ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure the updating of such plans.
- Promote, uphold and model a commitment to the efficient use of CRS, donor and prime contractor resources. Ensure compliance with the subcontract and relevant regulations, including financial tracking and oversight of budgets, finance, administration and reporting to the prime awardee.
- Approve sub-contract expenditures, budget adjustments, and cost modification requests to prime contractor. Ensure accurate and compliant invoicing for core and country budgets.
- Oversee contract compliance and reporting, ensuring that CRS is meeting compliance requirements for travel approvals, inventory procurement and tracking, 1420s and other contractually mandated requirements.
- Oversee monthly technical reporting, ensuring that CRS meets prime awardee standards, data quality reporting and indicators reported on in the approved MEL plan.
- Represent CRS programming at PMI REACH Malaria fora, highlighting innovative work.
- Coordinate with the prime awardee to publish program results and deliver presentations.
- Coordinate the development of communication strategies and materials for CRS buy-ins, complying with funder, prime contractor, and PMI REACH branding and marketing requirements and procedures.
- Manage relationships with consortium partner organizations, including participation in review/planning workshops.
- Provide strategic oversight of project knowledge management and learning framework. Contribute to CRS knowledge base of best practices and lessons learned to inform agency learning of USG contracting.
- Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies.
- Identify performance gaps and training opportunities for CRS and partner staff and ensure the design and delivery of high-quality training and technical assistance.
Qualifications
- Master’s degree in International Development, International Relations or a relevant technical area. Commensurate experience may be accepted in lieu.
- 10 or more years relevant management and technical experience.
- 7 years’ experience managing USAID acquisition funds preferred.
- Experience managing multi country awards and/or USG contracts preferred.
- Excellent knowledge and experience in budget management and work plan development.
- 5 years staff management experience managing remote and multi-cultural teams, and proven efficacy in establishing an environment that is conducive to learning.
- Experience coaching and mentoring senior program staff.
Required Languages – English fluency and working ability in French required. French fluency preferred.
Travel- Must be willing and able to travel up to 25%
Knowledge, Skills And Abilities
- Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
- Excellent relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
- Team leadership abilities with diverse/multi-disciplinary teams. Coaching/mentoring skills.
- Strong communications and presentation skills; able to develop tailored and persuasive messaging for varied audiences.
- Proactive, resourceful, solutions-oriented and results-oriented
Preferred Qualifications
- Established leader in project and award management.
- Expertise in USG regulations, specifically the FAR, AIDAR, and CFR 200.
- Demonstrated experience of successful program management, including management of complex, high-value, multi-activity projects, with complicated logistics.
- Experience engaging partners and strengthening partnerships. Knowledge of CRS partnership strategy a plus.
- Ability to represent and present at high levels.
- Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.
Agency REDI Competencies (for All CRS Staff)
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust - Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies
- Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
- Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Supervisory Responsibilities – 4 direct (3 technical advisors; 1 Senior Coordinator), Multiple Indirect (including but not limited Finance & Operations; Contracts; other tech advisors, and other temporary support
Key Working Relationships
Internal – Director of Global Awards, Director of Operations (Global OverOps), Finance Analyst, Global Awards, Technical Advisors – PIQA, Donor Advisors – IDEA, Regional Leadership, Country Program Teams
External – USAID, PATH, Implementing partners, Government Offices, Private Sector Stakeholders, Other Multi-Lateral and Bi-Lateral Partners, amongst others
- Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.
CRS is an Equal Opportunity Employee