Manager, Software Engineering

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Hybrid and flexible work arrangements
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment
  
  
  

What’s it like working as a Manager, Software Engineering at Questrade?

Reporting to the Director, Software Engineering, this role is directly responsible for the development and execution of technology solutions that meet business objectives for Questrade’s platform. This role has a proven technical background and strong and effective people management skills. The Engineering team is responsible for developing web applications in tight cooperation with designers, product management, and quality engineers, iterating daily and contributing to maintaining a healthy build using Agile scrum practices.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

LEADERSHIP AND PEOPLE MANAGEMENT

• Manage, lead, motivate, and develop engineering teams of local and remote technology associates dedicated to the successful delivery of technology projects and continually improve adoption of Software Development Life Cycle (SDLC) best practices and methodologies.
• M anage direct report resources using company standards in areas such as hiring, performance appraisal, performance management, training, and coaching; provide desired knowledge, skill, and career development opportunities to a group of professionals within company business objectives.
• W ork with the Talent Management Office to train, onboard, and manage team members effectively.
• M aintain a robust workforce of well-qualified software engineers and develop a performance-oriented culture.
• F acilitate a work environment that fosters and supports ethical decision-making and actions by motivating, promoting, and modelling ethical behaviour, as well as executing job responsibilities in accordance with QTG core values and ethics policies.
• M aintain and help to build excellent relationships with other teams by addressing underlying needs, and proactively adding value to products, services, and processes as per the development plan.
• W ork with team leads and other QTG managers to develop and guide team collaboration and help promote a strong team dynamic. Fuel a passion within the team for designing and building innovative products with a strong team atmosphere.
• C ommunicate proactively and openly with a consistent, direct, and positive approach.
• P erform under pressure. Exceptional judgment and decision-making abilities, especially in challenging situations.
• A lign all efforts with the QTG Service Mandate
  
  
  

PROJECT AND RELEASE MANAGEMENT

• Accountable for planning and delivering releases for web applications against the agreed release policy.
• S upport the project intake process, estimate the scope and costs associated with new initiatives to ensure ROI analysis is performed and the results are used to prioritize investment.
• Building the project and release plan for web applications based on priorities defined with the Engineering and Product Development teams.
• Maintain a program view for all active projects and the associated resource allocation within the engineering teams.
• Manage execution of the development plan through standard project management approaches.
• Meet and interact with all levels of management as needed to elicit, define, analyze, and assess the scope for new development.
• Be accountable for delivering against established release plans and manage dependencies to other teams.
• P rovide regular reporting on the web development activities and resource allocation to the Director of software engineering.
• I dentify any project or program risks pertaining to the projects and report them to the Director.
• P rovide visibility into resource allocation by providing accurate and timely data to Project Operations.
• S upport the adoption of standard project management practices within the Digital Applications team and across QTG.
  
  
  

RESEARCH AND DEVELOPMENT

• Apply significant knowledge of industry trends and web developments to help Questrade to improve and build innovative products.
• Propose and actively collaborate with QTG Management and the EA team on the technologies used to deliver on project requirements.
• Act as a technical reference by providing technical guidance on the cutting edge technology within web development.
• Extend application features and functionality in response to technology usage trends, new product offerings or the introduction of new scalability and maintainability requirements.
• Oversee the development of web applications using approved technology, functional specifications, and proven design patterns.
• Provide support and expertise for a multi-tier environment; evaluation (with recommendations) for any additional infrastructure or software required to support web applications.
• Ensure appropriate documentation of the software specifications and solution design for web applications.
• Ensure alignment with the business and the accuracy of solution design by developing and maintaining a strong understanding of Questrade’s business and all critical aspects of the client lifecycle.
• Responsible for designing new features and functionality, writing APIs, scalability, and maintainability improvements for web applications.
  
  
  

PROCESSES AND GOVERNANCE

• Ensure compliance with the documented software processes and procedures throughout the Software Development Life Cycle (SDLC).
• Ensure the highest level of quality is delivered in releases and implementations.
• Propose and actively collaborate with QTG Management and the EA team in defining and implementing best practices, standards, and procedures including quality and delivery methodologies.
• Govern the selection and configuration of tools used by the QTG Engineering team. Organize tool deployment, training, and adoption.
• Improve and develop the Engineering team processes and practices. Define development standards, guidelines and best practices, and ensure they are followed across all projects and product development.
• Participate in the project architecture exercise, and assume responsibility for ongoing data architecture for the project.
• Ensure consistency of design elements and interactive behaviours within individual components/services/modules and across web applications.
  
  
  

SERVICES

• Ensure the timely communication and resolution of production problems and closure of issues. Provide escalation support in problem diagnostics and development of solutions when required.
• Easily recognize system deficiencies and implement effective architecture solutions.
• Balance application sustainability with the immediate and diverse needs of multiple business units.
• Review all production Change Requests (CRs) and Emergency Change Requests (ECRs) relating to the applications engineered by the teams in advance of approval and deployment.
• Support and expertise for a multi-tier environment; evaluation for any additional infrastructure or software required to support the web applications.
• Collaborate across the broader IT organization as well as our client’s stakeholders.
• Manage access permissions for direct reports on all relevant systems and environments.
  
  
  

So are YOU our next Manager, Software Engineering? You are if you…

• Have degree, diploma or equivalent directly related work experience.
• Have minimum 8 years of experience in web-based technologies. Strong software engineering background including successful software engineering career.
• Have minimum 4 years of experience in leadership of project management
• Have e xperience managing a minimum of 20 engineers across multiple teams.
• Have strong knowledge of Microsoft .Net based application development technologies. NodeJS is a plus.
• Have Strong understanding of object-oriented (OOP) development.
• Are hands-on experience and proficient knowledge of the following:
• Front-End technologies: HTML, CSS, JavaScript, Angular.
• Back-End technologies: .net Framework and/or .net Core, event brokers, microservices, cloud native development. NodeJS is a plus
• Database server: Relational Databases, Document databases, distributed caches.
• System environment: Docker, Kubernetes, GCP, etc.
• Tools: GIT, JIRA, Jenkins, etc.
• Have strong skills at browser-specific performance tuning optimization (DOM and Render Tree knowledge, Chrome DevTools debugging and profiling, V8 and other JavaScript engines internal modus operandi).
• Have experience with tools for performance tests and prototypes.
• Have experience with unit testing frameworks and supporting tools, i.e. Jasmine, Karma.
• Have experience with cloud native development.
• Have experience with wireframe and prototyping tools.
• Have experience in the financial industry and stock trading is an asset.
• Communicate effectively to both technical and non-technical audiences.
• Have an excellent written and oral communication skills.
• Have strong problem-solving and decision-making skills.
• Have an excellent time-management and organizational abilities that facilitate structured teamwork.
• Are highly organized and detail-oriented. Able to see the big picture while paying attention to the smallest end details.
• Are highly developed communication, presentation, facilitation, and negotiation skills.
• Have strong team leadership skills, including team building and motivation skills.
• Have strong team management skills, including delegation, conflict management, and escalation.
• Have strong advocate of continuous improvement and learning.
• Have ability to analyse information and make appropriate recommendations.
• Have ability to adapt and change based on new business requirements and environment. Thrives in a changing, dynamic environment.
• Have desired knowledge of understanding of trading life cycle, risk management, financial, operational and regulatory considerations.
• Have strong work ethic, positive energy and ability to energize others.
• Are a service-oriented mind-set and a willingness to assist the team in any way to ensure project success.
  
  

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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