COO Business Support Assistant at Legal & General

Legal & General looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer.

Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes and their advisors to help them secure and protect scheme members’ retirement benefits.

Joining us means you’ll support customers’ financial security in retirement; help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises.

We now have an amazing opportunity for a COO Business Support Assistant to join us in our Institutional Retirement business based in our Hove office. Your role will be to provide planning and professional administrative support, event planning and office services to the highest standard to the COO Senior Leadership Team, enabling them to operate with maximum effectiveness and contribute to the effective day-to-day running of the whole department.

What you'll be doing:

• Providing a full range of administrative support to COO Heads of Department (hereafter referred to as SLT). Assisting with extensive and comprehensive diary management, providing prompt support to any enquiry to SLT from internal or external customers, demonstrating as an ambassador our L&G behaviours. Assess the nature, confidentiality and urgency of the enquiry and take the appropriate action where necessary.
• Co-ordinating, administering and maintaining a variety of governance documents for COO SLT.
• Facilitating agendas, writing minutes, documenting decisions, and executing action logs for meetings as appropriate. Maintain distribution lists for COO SLT teams.  
• Managing travel, accommodation, and visitor access across multiple sites for COO SLT. Liaising with Travel and Events provider for offsite meeting venues for conferences and events. Logging any G&H requests via STAR on their behalf.
• Supporting EAs and SLT with additional tasks such as booking meeting rooms, event spaces, specifying room layout, technical set up, chasing attendees and event inputs, organising hospitality. Additional tasks might be (but are not limited to) liaising with Group Real Estate and facilities, organising team social events.
• Administering and maintaining user access to desk / meeting room booking system and stationery for COO locations. Monitor First Aider, Mental Health First Aider, Fire Marshall numbers, and carry out audits to ensure desks and workspaces meet Health and Safety and Clear Desk policies.
• Managing the onboarding of new starters/movers to the business unit and process the smooth exit of any leavers.

Who we're looking for:

• Experience and ability to prioritise busy workload, work to importance and deadlines and to be flexible in a continuously changing environment.
• Demonstrated level of confidence to deal with any issues that arise and resolve or escalate as appropriate.
• Strong written and verbal communication with the ability to produce reports and presentations in a well-structured way.
• Able to accept and give clear instructions.
• Able to apply discretion and maintain confidentiality.
• Numerate and ability to handle data analysis activity

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

As part of our hybrid working policy, the successful candidate will be required to come to the office between 2-3 times per week. 

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we'd love to hear from you.