Offer summary
Qualifications:
Proficient in French (minimum B2) and English, 2-3 years experience in technical support, Skills in Windows systems and applications, Vocational training or degree in IT preferred, Knowledge of systems like Active Directory.Key responsabilities:
- Serve as main contact for French clients
- Provide advanced technical support remotely
- Document interactions and resolutions accurately
- Manage user access across all systems
- Travel up to 40% for hotel support