Senior Reliability Engineer (L3)

Title: Senior Site Reliability Engineer (L3)

Team: Software Engineering

Working Arrangement: Remote

About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative and Business & Strategy markets. We have global offices in US, UAE, India, Malaysia and Australia.

What you'll be doing:

• System Architecture: Review architecture and software components with software engineers and architects. Ensure best practices are consistent across all teams.
• Operational Excellence: Own and ensure SLOs and SLAs are met. Monitor operational metrics and lead improvement plans. Develop tools including infra-as-code resources to scale operations and allow other teams to be autonomous.
• Security and Compliance: Manage and audit security controls to meet enterprise requirements. Implement and maintain best practices and compliance standards. Collaborate with legal and compliance to assess overall risk management.
• Release Planning: Conduct performance tests for large scale events or critical releases.
• Disaster Recovery: Develop and implement DR plans and procedures, including data recovery and fault injection simulations on production replicas.
• Incident Management: Lead incident response and post-mortems to resolve production issues, identify root-causes and prevent future occurrences.
• Documentation: Develop runbooks and other technical assets. Complete periodic technical audits as required.
• Daily Operations: Perform and improve day-to-day tasks including access onboarding-offboarding, config and patch management etc.
• Sharpen the Saw: Stay up-to-date with emerging trends, threats and technologies to propose improvements and proof-of-concepts in technical roadmaps.
• Team Player: Collaborating with cross-functional teams to ensure smooth deployment and operation of software releases. Answer technical questions from other teams or outside the organization.
• Coaching: Provide feedback on the performance of junior staff and participate in people development initiatives.
• Support any ad hoc tasks as required by the company.
  
  

What We Look For In You

• Proven Track Record: 3 to 5 years in managing software deployments and instrumentation in production environments with defined SLAs and SLOs. Strong knowledge of software delivery and devops principles.
• Cloud Operations: Experience with cloud platforms (e.g., AWS, CloudFlare, GCP) and infrastructure-as-code tools (e.g., Terraform, CloudFormation). Strong programming and scripting skills, preferably in languages such as Python, Go, or Ruby.
• Accreditation: Bachelor’s degree in Comp Sci., InfoSec or similar fields, or professional certificates e.g. Certified DevOps Professional, Certified Solutions Architect Professional in AWS or GCP.
• Scope of Work: Fully capable of taking substantial features from concept to shipping as a sole contributor. Works effectively in open-ended projects and is self-sufficient to deep dive and evaluate multiple solutions to a problem.
• Problem Solving: Solve hard problems with many constraints, using sound judgment to assess risks and present arguments in a well-structured, data-backed, written narrative. Have passion, creativity and empathy for users.
• Quick Thinking: Able to derive information, think critically and make snap judgements based on measured data in high pressure situations.
• People Skills: Strong communicator who is able to build positive working relationships between teams and form relationships with key customers.
  
  

Nice To Have

• Experience working in a early-to-growth stage startup.
• Experience building applications in different tech stacks.
• Keen interest in decentralized technologies and its applications including cryptocurrencies.
  
  

Some Of The Perks

• Remote Work Flexibility: Work wherever you feel most productive. We also provide office space in 1Powerhouse (Malaysia) and WeWork (Singapore) if you ever feel like meeting your colleagues in person.
• Flexible Working Hours: No 9-5 structure, work the hours you need to get your tasks done.
• Comprehensive Insurance Coverage: We provide life, medical, and critical illness insurance.
• Virtual Share Options: You'll be entitled to virtual options, with terms and conditions.
• Bonus: You’ll be entitled to a bonus, with terms and conditions.
• Parking Allowance: You will be given a monthly fixed allowance of RM 150
• Meal Allowance: You will be given a monthly fixed allowance of RM600
• Learning Allowance:
• Social Activity Allowance: Want to set a date to watch a movie or play futsal with your colleagues? Get it organized and we subsidize a portion (claim basis) of the cost.
• Annual Company Offsite: We gather once a year to meet each other in person, reflect on the year, and partake in social activities!