US - Cloud Operations Engineer

Overview:

We are seeking a US - Cloud Operations Engineer (remote) to join our growing team!

Position Overview

We are looking for a highly skilled and experienced Cloud Engineer to join our dynamic team. The ideal candidate will have a strong background in Windows administration, managing IIS servers, and a deep understanding of Azure cloud services. As a Cloud Engineer, you will play a crucial role in ensuring the reliability, scalability, and performance of our cloud-based products.

Position Summary

Education Brands is a software company that helps K-12 schools, their students, and their families. Like our clients, our 450+ employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers in the UK, US, India, and the Philippines who dream big and are motivated by more than just a cool job (though that’s a great perk we offer too). The Education Brands culture is one where employees can pursue this passion as part of their profession, and we’re looking for great employees to join us!

A Day in the Life

A typical day as a Cloud Engineer on the team would require you to monitor and maintain our Linux and Windows servers, ensuring everything is running smoothly. You may work on migrating servers between data centers, configuring load balancers for optimal performance, and managing backup processes. You will also collaborate with security teams to conduct compliance and PCI scan reviews, address vulnerabilities, and maintain documentation. Regular communication with cross-functional teams is key to streamlining our CI/CD processes and ensuring the seamless operation of our cloud-based education products.

We are looking for someone who brings

• Collaborate directly with Development/Software Engineering and other technical and non-technical stakeholders in the design, testing, integration, and implementation of cloud hosted solutions.
• Create and maintain documentation for operational and compliance goals including run books, network diagrams, change logs, and periodic reviews.
• Test and implement standards/design patterns to ensure compatibility and integration in cloud environments.
• Contribute to the evolution of the software development lifecycle through technology enhancements supporting continuous delivery/continuous integration pipeline.
• Identify, test, and implement enhancements and automation capabilities for data migrations, security best practices, environment builds, and operational management standards.
• Provide leadership to engineering resources with respect to emerging cloud technologies and supporting resources.
• Serve as lead engineering resource on proofs of concept and projects that are leveraging cloud technologies.
• Troubleshoot and resolve complex problems.
• Build and maintain relationships across departmental and geographical teams.
• Demonstrate broad knowledge of technology principles, practices, and procedures.
• Provide guidance and make recommendations on changes required throughout the design, testing, and implementation process.
• Self-manage in a way that allows flexibility to support multiple projects at any given time.
• Support the development of a structured, standardized, and consolidated set of services that optimally support business processes and applications.

Required skills:

• Experienced in IT technologies and practices
• Experienced in public cloud (AWS, Azure, etc.) services
• Advanced understanding of infrastructure technologies – Servers, networking, storage, security, and management technologies
• Advanced knowledge of Windows and IIS administration
• Strong skills in scripting and automation

Desired skills:

• Experience working with compliance regulations (PCI DSS, GDPR)
• Knowledge of SQL database maintenance and tuning
• Strong written, verbal, and interpersonal skills
• Knowledge of.NET, Java, ColdFusion
• Knowledge of Redis, nginx, Prometheus, Grafana, SSH

Fraudulent Job Posting Alert: Education Brands has recently become aware of fraudulent job postings on various social media and recruiting websites purporting to offer employment at our company. These job postings do not originate from Education Brands. If you encounter a job posting or receive an email claiming to offer employment with Education Brands, please contact Education Brands directly at hr@educationbrands.com to confirm its validity. Do not click any links, share personal identifying information (e.g., your social security number or scans of a photo ID), or send money in response to any such offer before verifying the originator’s identity. For more on protecting yourself from fraud, visit this article from the Federal Trade Commission (FTC). If you believe you were a victim, contact local authorities or file a complaint with the FTC here.

Accommodations

Education Brands welcomes and encourages applications from people with disabilities.  Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.

About Us

For more than 40 years, Education Brands (formerly part of Community Brands) has been supporting K-12 private and independent schools. We offer a comprehensive suite of software tools for admissions, enrollment, financial aid, tuition management, student information, communication, fundraising, and accounting. These tools empower schools to fulfill their missions and deliver exceptional educational experiences. Our leading software seamlessly integrates all aspects of school management, contributing to overall school success. Our suite of solutions includes Ravenna Admit, Ravenna Student Management, TADS, School and Student Services (SSS), Educate, TuitionPay, CampusPay, MySchoolWallet, and payment processing. Through collaborative partnerships with schools, we aim to enhance user experiences, streamline operations, and foster a strong sense of community. Our education solutions are flexible and customized to meet the unique needs of each school.

Why work here?

Good People, Doing Good Things: Employees at Education Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Medical, Dental & Vision Benefits
• Flexible Planned Paid Time Off
• Generous Sick Leave
• Purpose-Driven Culture
• Work-Life Balance
• Passionate About Community Involvement
• Company Paid Parental Leave
• Company Paid Short Term Disability
• Remote Flexibility

Education Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and to complete the required employment eligibility verification form upon hire.