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IT Specialist

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

BS degree in STEM, 5 years technical experience, Security+CE or equivalent certification, CCNA or Microsoft 365 Certified required, TS/SCI required.

Key responsabilities:

  • Maintain, analyze, and troubleshoot PC systems
  • Install, configure, and maintain devices and peripherals
  • Troubleshoot and resolve networking issues
  • Administer network and communication systems
  • Remove old equipment and perform data migration
Iron Bow Technologies logo
Iron Bow Technologies SME https://www.ironbow.com/
501 - 1000 Employees
See more Iron Bow Technologies offers

Job description

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Your missions

Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"

We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.

Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.

THE HIGH LEVEL

The IT Specialist is responsible for maintaining, analyzing troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, network, and AV equipment. Assist employees via remote access, phone, or in person. IT Specialists need critical thinking, problem solving, and customer service skills, as well as diverse experience with desktop hardware, software applications, operating systems, and network connectivity. This position may be required to provision and maintain mobile devices (NIPR, SIPR, Gray) and other handheld communication devices (radios). IT Specialists must have the ability to terminate, test, and troubleshoot, secure/non-secure voice, video, data, and radio frequency cable infrastructure. Provide administration of network and communication systems, including but not limited to Local Area Network (LAN) and Wide Area Network (WAN) systems. Require knowledge of AV/VTC hardware, software, and network connections. Experience setting up, maintaining, and troubleshooting AV equipment (displays, microphones, sound boards, etc).

WHAT YOU’LL BE DOING

  • Installing, configuring, and maintaining desktop and laptop PCs, mobile devices, and peripherals, such as printers
  • Installing and configuring applications and operating system software as well as upgrades
  • Multiple device configuration including personal device support and configuration
  • Removing old equipment and performing data migration to new machines
  • Installing, maintaining, and assessing current/future telecommunications systems and equipment
  • Installing, maintaining, and assessing current and future telecommunications systems and equipment
  • Installing new cable/fiber. Terminating and testing new cable/fiber. Testing and troubleshooting faulty cable/fiber
  • Installing operating system software, patches, and upgrades
  • Analyzing, troubleshooting, and resolving system hardware, software, and networking issues
  • Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
  • Troubleshooting and resolving LAN/WAN performance, connectivity, and related network problems
  • Installing, configuring, and maintaining VTC endpoints
  • Troubleshooting and repairing hardware and network connectivity issues

WHAT YOU BRING TO THE TABLE

  • BS degree in STEM + 5 years technical experience. 
  • Security+CE or equivalent IAT II certification required
  • CCNA or Microsoft 365 Certified Modern Desktop Administrator required
  • TS/SCI required
  • Possesses and applies expertise on multiple complex work assignments.
  • Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Operates with appreciable latitude in developing methodology and presenting solutions to problems.
  • Contributes to deliverables and performance metrics where applicable.

TRAVEL REQUIREMENTS

Only local travel on an as needed basis is required for this role.

WHY YOU’LL LOVE IT

  • Work with the nations premier counter-terrorism forces as a force enabler supporting global joint SOF locally and via reach- back.
  • Iron Bow is rapidly growing and with growth comes opportunity for all.  There is palpable energy and momentum across the company that is easy to tap into and be inspired by. 
  • Be a part of organizational transformation.  Now’s the time to join.  Iron Bow is redesigning the customer and employee experience.  This new approach elevates all and truly enables success. 

#LI-EC1 #LI-Remote

 

__PRESENT

OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT

Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.   

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Customer Service
  • Critical Thinking
  • Problem Solving
  • Troubleshooting (Problem Solving)
  • Technical Acumen

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