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Spanish Customer Service for Major Car Brand (In Greece - Fully Paid Relocation)

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Spanish and English, Excellent communication skills, Prior customer service experience preferred, Proficient with CRM systems, Strong analytical and problem-solving abilities.

Key responsabilities:

Provide exceptional customer service to Spanish clients
Resolve inquiries promptly and professionally
Maintain extensive product knowledge
Document interactions in the CRM system
Collaborate with the team for improved service

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Unlock a world of opportunity with Patrique Mercier Recruitment JP as we seek passionate Spanish-speaking customer service representatives for a major car brand! This is your chance to work in Greece, where you'll not only advance your career but also enjoy a fully paid relocation to a stunning Mediterranean destination. In this role, you will provide top-tier customer support to clients, addressing inquiries and ensuring a seamless experience with their automotive needs. Immerse yourself in a vibrant culture while working alongside a dedicated team committed to excellence in customer service. If you're excited about taking on this new challenge and living in one of the most beautiful countries in the world, we want to hear from you!

Responsibilities

Deliver exceptional customer service to Spanish-speaking clients through various channels including phone, email, and chat.
Resolve customer inquiries and issues in a timely and professional manner.
Understand and maintain product knowledge to offer accurate assistance regarding automotive services.
Document all customer interactions and feedback in the company's CRM system.
Work collaboratively with team members to enhance customer experience and service efficiency.
Participate in regular training sessions to develop skills and product knowledge.
Contribute suggestions for process improvements and service betterment.

Requirements

Fluent in Spanish, both written and spoken; proficiency in English is required.
Excellent communication and customer service skills.
Ability to thrive in a fast-paced environment while managing multiple inquiries.
Strong analytical and problem-solving abilities.
Previous experience in customer service or related field is preferred.
Proficient in using CRM systems and customer support technology.
A positive and adaptable attitude, ready to embrace a new cultural experience.

Benefits