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US LBM Technology Implementation Trainer at US LBM

extra holidays

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor's Degree in Business Management or Education preferred, 5+ years of training experience in sales or IT, Strong proficiency with ERP systems required, Experience with Learning Management Systems preferred, Certified Technical Writer or related experience.

Key responsabilities:

Guide users on ERP and internal systems
Create easy-to-understand training materials
Conduct group and one-on-one training sessions
Maintain and update technical documentation
Act as Subject Matter Expert for internal questions

US LBM Wholesale XLarge https://www.uslbm.com/

10001 Employees

See more US LBM offers

Job description

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

A Brief Overview

The US LBM Systems Trainer is responsible for all phases of the learning design and delivery process for technical systems related training; analyzes needs, designs, delivers, and implements learning solutions, and then evaluates the effectiveness of the learning solutions. This position also assists with training coordination and technical writing of system-related documentation. This position will report to the Manager of Systems Training.

What You Will Do

Implementation - Ability to guide users onto our ERP, financial and other internal systems and provide effective training to meet clear goals.
Content Creation - Create easy to understand training materials and video content, maintain all documentation and updated as needed.
Training & Presenting - Learn and apply expert knowledge of our internal systems to effectively train users in a easy to understand format non-technical form factor. Coordinate with product owners for more advanced training. Lead one-on-one administrator training, and group training for daily users.
Standard Operating Procedure Creation - Create clear and easy guides for clients and internal users, maintain documentation, and update as needed.
Subject Matter Expert – Responsible for any internal or external questions on the systems, how to use it, and basic troubleshooting. Work with other technical experts to ensure questions are resolved in timely manner.
Adheres to Company’s commitment to workplace safety.

Education Qualifications

Bachelor's Degree in Business Management, Education or a related field is preferred.

Experience Qualifications

Minimum of 5 years of training experience in a sales or IT environment.
Strong proficiency with ERP systems, such as BisTrack, SAP or Catalyst. Preferred
Familiarity with Sales Operations in a wholesale distribution organization.
Certified Technical Writer, or related work experience
Operations or Management experience a plus.

Skills And Abilities

Comfortable with public speaking in settings of 35+ attendees.
Proficient in Microsoft Office 365 suite of applications.
Experience working within a Learning Management System; Workday Learning preferred.
Familiarity with Instructional Design concepts.
Working knowledge in Camtasia and Adobe Creative Cloud or related applications.
Video and Audio editing experience preferred.
Six Sigma Certification preferred.

Competencies

Customer Focus - Building strong customer relationships and delivering customer-centric solutions
Interpersonal Savvy - Relating openly and comfortably with diverse groups of people
Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications
Accountability – holding self and others accountable to meet commitments.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Decision Quality - Making good and timely decisions that keep the organization moving forward

Travel Requirements

Will travel 50% of the time. Access to a major airport required. Overnight travel expected.

US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.