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Personal Injury Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in healthcare required, Knowledge of authorizations for procedures, Good computer skills, especially Excel, Excellent oral and written communication, Spanish and clear English speaking skills.

Key responsabilities:

  • Receive referrals and send screening questions
  • Create patient charts and schedule appointments
  • Manage follow-ups and track order approvals
  • Communicate with departments and attorneys regarding updates
  • Maintain organization with patient information and records
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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See more BruntWork offers

Job description

Logo Jobgether

Your missions

This is a remote position.

Hours:  8:30 am to 5:00 pm Monday to Friday

Job Description:
 

New Patients
- Receive referral
- Send screening questions/follow up
- Create chart for patient (upload medical records/imaging reports if available)
- Add patient to tracker
- Call patient to schedule initial appointment
- Send appointment details to case manager (request interpreter if necessary)
- Send confirmation email to patient with link for New Patient forms
- If after 3 attempts we cannot reach the patient, contact the case manager to provide them with an update and offer scheduling the appointment directly with them

Follow up
- Schedule Physical injury patients for a follow up/MRI review
- If I cannot reach patient after 1 attempt, add to waitlist

Emails
- If a case manager is requesting billing/medical records, reply with the correct email

Other task
- Approvals for Ancillary services IN HOUSE, communication with department and Attorney's office, adding alerts of the authorized request
-Emails
-Orders; Requesting 
-Follow up on orders
-Obtaining approvals
-Communication with departments with approved services
-Creating referrals for Ancillary, specialist services, out of office referrals
-Sending MRI orders/scripts with notes and demos; via email/fax
-Orders tracker updates/Tebra Alerts
-Uploading approvals to Drive not in chart
-Liens/tracking in jot forms
-Communication between Attorney office regarding treatment updates; DC PRN; no recommendations
-Sending billing dept info for billing and report requests
-Forward lien reductions to other staff.
-Spanish translation
      -Allied; as needed
      -Trinity; scheduling for procedures
            -Send email to patient and attorney with procedure appointment.
-Scheduling; as needed; Nurse Practioner Follow Up
-Deposition scheduling

Requirements
Must have experience in healthcare
Must have knowledge of authorizations for procedures
Must have good computer skills, especially with excel
Must have excellent oral communication and written communication
Reliable
Self-starter
Organized
Mature
Legal experience is a huge plus
Must speak Spanish and clear English


Benefits
Permanent work from home
Immediate hiring
Steady freelance job



Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Computer Literacy
  • Communication
  • Microsoft Excel
  • Non-Verbal Communication
  • Reliability
  • Time Management

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