Offer summary
Qualifications:
Fluency in Portuguese and English, Call center experience is a plus, Knowledge of PC and Windows applications, Experience with online software systems, Problem-solving and analytical skills.Key responsabilities:
- Provide professional support to Avetta customers
- Help users navigate the Avetta Cloud Application
- Verify technical documents and regulatory details
- Record interactions in Service Cloud (SFDC)
- Communicate with internal departments for coordination