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Retail Sales Associate - Northfield at Stapleton

Remote:

Full Remote

Contract:

Part time

Experience:

Entry-level / graduate

Work from:

United States

Offer summary

Qualifications:

Expert in product and brand behaviors, Effective use of technology, Basic information-gathering skills, Problem-solving abilities, Open to feedback and learning.

Key responsabilities:

Engage and connect with customers
Educate and inform about products and promotions
Support sales floor and operational processes
Manage customer interactions professionally
Promote loyalty programs and omni channel offerings

Gap Inc. Retail (Super / Hypermarket) XLarge https://www.gapinc.com/

10001 Employees

See more Gap Inc. offers

Job description

Your missions

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support

Who You Are

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job training

This position is anticipated to remain open for the next two weeks, although the duration might be adjusted based on the needs of the Company, potentially extending or shortening this timeframe.