CPT-7283 Amazon eCommerce Specialist VA at 20four7VA

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CPT-7283 Amazon eCommerce Specialist VA

REQUIRED SERVICE: eCommerce VA
REQUESTED EXPERIENCE TIER LEVEL: Entry to Advanced Level
MIN. HOURS/WEEK: 40 hours/week
SHIFT TIME ZONE: PST
SHIFT HOURS: 8:30 AM - 5:30 PM
SHIFT DAYS: Monday to Friday usually, but may need to report during weekends in exchange for a weekday off
Number of VAs:1

PREFERENCES:
GENDER PREFERENCE: none
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: neutral accent
REGION PREFERENCES: no preference

Responsibilities

• Listing Management:
  • Create, optimize, and maintain Amazon product listings
  • Manage inventory levels and ensure timely replenishment
  • Optimize product images, descriptions, and titles for maximum visibility
  • Monitor and address suppressed listings promptly
• PPC Campaigns:
  • Create, manage, and optimize Amazon PPC campaigns
  • Analyze campaign performance data to identify areas for improvement
  • Implement effective keyword strategies and bidding tactics
• Customer Service:
  • Respond to customer inquiries and resolve issues in a timely manner
  • Handle negative reviews and work to improve customer satisfaction
  • Manage customer returns and refunds
• Data Analysis:
  • Pull and analyze Amazon reporting data to identify trends and opportunities
  • Track key performance indicators (KPIs) to measure campaign success
• Brand Management:
  • Develop and implement brand strategies on Amazon
  • Create and manage brand stories and A+ content
  • Conduct competitor research to stay ahead of the competition

Qualifications

• Minimum of 1-2 years of experience selling on Amazon Seller Central
• Strong understanding of Amazon listing optimization and PPC advertising
• Proficiency in using Amazon seller tools such as Helium10 and JungleScout
• Excellent communication and customer service skills
• Ability to work independently and meet deadlines
• Strong analytical and problem-solving skills

Preferred Qualifications

• Previous experience working for a US-based e-commerce business.
• Experience working on Amazon Seller Central Account
• Proficiency in graphic design tools like Photoshop and Canva
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and problem-solving skills
• Creative mindset with a keen eye for detail.

Software & Tools

• Proficiency in using Helium 10 for competitor research, keyword research and other available features.
• Proficient in JungleScout or similar Amazon software tools.
• Experience with Photoshop and Canva.
• Familiarity with project management tools like Asana or Trello.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Microsoft Suite and Outlook

Client industry: eCommerce

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

What we offer:

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Various open roles are available
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you
• And more!