Job Title: Compliance Monitoring Analyst
Location: Remote, Colombia
About Sezzle:
Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation. With only one in three millennials owning a credit card and the majority lacking their desired credit scores, Sezzle addresses these challenges through a payment platform that offers interest-free installment plans at online stores. By increasing consumers' purchasing power, Sezzle drives sales and basket sizes for thousands of eCommerce merchants that it partners with.
About the Role:
Have you been told you’re “not like other compliance people”? Do you enjoy immersing yourself in the details of things? Have you been accused of being a perfectionist at times? And yet, despite this attention to the nitty gritty, you’ve found a way to be a fun-loving, “people person” who thrives in a hard-working, fast-paced environment? If yes, and you’re looking to expand your compliance career path in fintech, consider joining us.
We are seeking a talented and motivated Compliance Monitoring Analyst who is best in class with a high IQ and a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.
Job Brief:
Sezzle’s Compliance Monitoring Analyst supports the compliance team in delivering compliance reviews, monitoring, and transaction surveillance in line with best practices and regulatory requirements across Sezzle’s key business areas. This role reports to the VP of Licensing, Audits, and Exams and helps to implement and maintain a sustainable, best-in-class Compliance Function.
The candidate will be responsible for handling all marketing advertisements and evaluating them from a compliance perspective, documenting evaluations in JIRA tickets. Additionally, the role involves reviewing and investigating complaints received through multiple channels (CFPB, Slack, Post, and Email), following the established decision flow, and working with the knowledge database to ensure proper investigation and resolution. The candidate will also be tasked with flagging recurring issues for reporting purposes, such as when 10 or more complaints on the same topic arise. Furthermore, the role includes assisting with external audits by gathering necessary data and supporting compliance efforts.
This position is based for remote work in Colombia.
Job Duties:
- Perform periodic reviews of business activities as mandated by the Sezzle Compliance Management System and Compliance Monitoring Program.
- Handle marketing advertisements, evaluate them from a compliance perspective, and document findings in JIRA.
- Review and investigate complaints from various channels (CFPB, Slack, Post, and Email) while following decision flows and maintaining accurate records in the knowledge database.
- Flag recurring complaints for reporting (e.g., when 10 complaints on the same issue arise).
- Prepare written reports of findings and recommendations from monitoring reviews.
- Prepare verbal and visual presentations to leadership teams to discuss monitoring reports and recommend corrective actions.
- Develop strong inter- and intra-departmental relationships.
- Assist in gathering and delivering relevant information for internal and external regulatory reviews, examinations, or other supervisory events.
- Support external audits by gathering necessary data and providing compliance support.
- Assist the compliance team in completing additional duties as assigned.
Skills and Experience:
- 2 or more years of experience in a compliance, audit or related role inside a bank, credit union, or fintech environment.
- Working knowledge of consumer protection laws and regulations.
- Ability to prioritize and complete a broad range of tasks to meet deadlines.
- Strong desire and ability to learn and use a wide range of technology tools on the job.
- Exert discretion and protect confidentiality when dealing with sensitive information.
- Must possess extreme attention to detail while completing work in an organized and timely manner.
- Excellence in building and maintaining strong relationships across the business.
About You:
- You have relentlessly high standards—many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You ensure defects do not get sent down the line, and that problems are fixed so they stay fixed.
- You’re not bound by convention—your success, and much of the fun, lies in developing new ways to do things. You tolerate ambiguity while also welcoming and embracing change.
- You need action—speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
- You earn trust—you listen attentively, speak candidly, and treat others respectfully.
- You have backbone; disagree, then commit—you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
- You deliver results—you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.
What Makes Working at Sezzle Awesome:
At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
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